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Connections Health Solutions

Provides 24/7 crisis behavioral health care

Recovery Support Specialist

Social & Community ServicesConfirmed live in the last 24 hours
Full-timeLeesburg, VA, USAIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • Completion of, or enrollment in, the DBDHS 72-hour Peer Recovery Specialist training.
  • At least one year of personal recovery from mental health and/or substance use challenges, or one year of experience as a family member supporting a loved one.
  • Registration with the Virginia Board of Counseling, maintained throughout employment.
  • Agreement to adhere to the Peer Recovery Specialist Code of Ethics.
  • Ability to maintain confidentiality and comply with HIPAA and organizational policies.
  • Mandatory vaccination with documentation, unless exempt under the company's exemption process, before the start date.
  • Virginia fingerprint clearance.
  • Ability to pass the Virginia Department of Behavioral Health & Developmental Services background check.
  • Ability to pass the Virginia Department of Social Services Office of Background Investigations Central Registry Search.
  • Ability to obtain a State of Virginia Food Handlers Card.
  • Ability to safely perform physical interventions, including standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person's weight.
  • Ability to lift, push, pull, or carry up to 50 pounds occasionally.
  • Ability to tolerate prolonged walking, standing, and observation in a fast-paced environment.
  • Ability to work with individuals who may exhibit agitation, aggression, or unpredictable behavior.

Responsibilities

  • Build therapeutic relationships with individuals by providing peer support, encouragement, and recovery-focused guidance throughout treatment.
  • Advocate for recovery by helping individuals identify strengths, overcome barriers, and participate actively in treatment and recovery planning.
  • Share lived recovery experiences appropriately and professionally to inspire hope, model recovery, and reinforce that healing and wellness are achievable.
  • Facilitate and co-facilitate psychoeducational, recovery-oriented, and skills-based groups that support individual growth, resilience, and community connection.
  • Provide one-on-one peer support and coaching to help individuals identify goals, develop coping strategies, and navigate recovery challenges.
  • Partner with nursing, clinical, medical, and operational teams to support treatment goals and coordinated, person-centered care.
  • Use trauma-informed, recovery-oriented practices to promote emotional safety, reduce escalation, and help minimize restrictive interventions, including seclusion and restraint.
  • Help individuals identify and access community resources, support systems, and recovery services for successful transitions and long-term wellness.
  • Support multiple pathways to recovery and help individuals pursue approaches aligned with their needs, goals, and values.
  • Encourage engagement in treatment, programming, and recovery activities through authentic connection, support, and positive reinforcement.
  • Document interactions, observations, and services in the Electronic Health Record in accordance with organizational, regulatory, and documentation standards.
  • Support daily therapeutic programming and contribute to a welcoming, recovery-focused treatment environment.
  • Maintain required certifications, competencies, and training, including attending department meetings and ongoing professional development activities.
  • Model the company's values and commitment to compassionate, person-centered behavioral healthcare.
  • Perform other duties as assigned to support patient care, recovery outcomes, and operational excellence.

Desired Qualifications

  • Experience using Electronic Health Records and proficiency with basic computer applications, including email, internet navigation, and electronic documentation.
  • Behavioral health, substance use treatment, or GMH recovery experience.
  • Three or more years of personal recovery.
  • Completion of specialized peer certifications such as WHAM or ASIST.
  • Knowledge of evidence-based, person-centered skills and practices, including Motivational Interviewing, Trauma-Informed Care, verbal de-escalation, harm reduction, and person-centered language.

About the Company

Connections Health Solutions

Provides 24/7 crisis behavioral health care

Connections Health Solutions provides 24/7 behavioral health crisis care through crisis response centers that include walk-in urgent care, a 23-hour psychiatric observation unit, a crisis stabilization unit, and outpatient programs. It stabilizes patients quickly in a least-restrictive setting and works with state and local governments, health plans, nonprofits, and law enforcement to build value-based crisis systems that reduce unnecessary hospital admissions. It differentiates itself by operating specialized behavioral health facilities instead of EDs, accepts all patients regardless of insurance or acuity, and partners with agencies to lower overall healthcare costs. Its goal is to scale community-based crisis systems that improve patient outcomes and expand access to this model across more regions.

Company size
201-500
Company stage
Late Stage VC
Total funding
$58M
Headquarters
Phoenix, AZ
Founded
2009

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