General Manager

Description

Avion Hospitality is seeking an exceptional General Manager to lead Cameo Beverly Hills, a distinguished luxury hotel within Hilton's prestigious LXR Hotels & Resorts collection.

Located in one of the world's most iconic luxury destinations, Cameo Beverly Hills offers an opportunity for an accomplished hospitality leader to deliver an elevated guest experience while driving operational excellence, financial performance, and a culture of genuine hospitality.

As this remarkable property joins the Avion Hospitality portfolio, we are looking for a dynamic, highly engaged leader who understands the nuances of luxury hospitality, inspires high-performing teams, and brings a thoughtful balance of personalized service, commercial strategy, and operational discipline.

At Avion Hospitality, our values of Trust, Transparency, and Results guide how we lead, collaborate, and deliver exceptional experiences for our guests, employees, and ownership partners.

Position Summary

The General Manager serves as the property's senior executive leader, with full responsibility for hotel operations, financial performance, guest satisfaction, employee engagement, brand compliance, and asset stewardship.

This individual will provide strategic direction and hands-on leadership to ensure Cameo Beverly Hills consistently delivers the sophisticated, personalized service expected of an LXR Hotels & Resorts property.

The ideal candidate will possess a strong luxury hospitality background, demonstrated financial acumen, exceptional interpersonal skills, and the ability to build meaningful relationships with guests, employees, ownership, brand representatives, and the local community.

Required Qualifications

• Minimum of 8–10 years of progressive hotel leadership experience, including significant experience in luxury, upper-upscale, or full-service hospitality.
• Previous experience as a General Manager, Hotel Manager, or senior executive leader at a comparable luxury or full-service property.
• Demonstrated success in driving financial performance, guest satisfaction, employee engagement, and operational excellence.
• Strong understanding of hotel financial statements, budgeting, forecasting, revenue management, and labor cost controls.
• Proven ability to lead diverse teams and develop strong department-level leadership.
• Exceptional communication, relationship-building, problem-solving, and decision-making skills.
• Working knowledge of hospitality employment practices, workplace safety, and regulatory compliance.
• Ability to maintain a flexible schedule based on business demands, including evenings, weekends, and holidays as necessary.

Compensation and Benefits

• Competitive Base Salary: $200,000-$240,000
• Performance-Based Bonus: Opportunity to earn additional compensation through an incentive program tied to individual and hotel performance.
• Comprehensive Health Benefits: Medical, dental, and vision insurance options to support you and your eligible dependents.
• 401(k) Retirement Plan: Retirement savings opportunities with company matching contributions.
• Paid Time Off: Competitive vacation and sick time along with holidays to encourage work-life balance.
• Hotel Travel Benefits: Access to hotel associate travel programs, including eligible Hilton team member rates and Avion Hospitality travel privileges.
• Career Growth & Development: Professional development, leadership training, and advancement opportunities within Avion Hospitality's growing portfolio.
• People-First Culture: A collaborative, supportive environment built on our core values of Trust, Transparency, and Results, where ideas are valued, achievements are celebrated, and leaders are empowered to make an impact.

Physical Requirements & Work Environment

• This position operates in a professional hotel environment and requires a combination of office-based responsibilities and active engagement throughout the property.
• Duties may involve periods of sitting, standing, walking, and moving throughout hotel facilities to conduct inspections, attend meetings, and interact with guests and employees.
• Regular use of computers, communication devices, and standard office equipment is required.
• Occasional lifting or moving of materials weighing up to 20 pounds may be required, where applicable to actual job duties.
• The position may require a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Reasonable Accommodation: Avion Hospitality is committed to providing reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable federal, state, and local laws. The essential functions of this position may be performed with or without reasonable accommodation. 

Requirements

Luxury Guest Experience & Brand Excellence

• Champion an exceptional luxury guest experience through intuitive, personalized service and attention to detail.
• Ensure all hotel operations consistently meet or exceed Hilton LXR brand standards and Avion Hospitality expectations.
• Establish a highly visible leadership presence throughout the property, engaging with guests and employees to create memorable experiences.
• Anticipate and respond to the expectations of discerning travelers, VIP guests, and high-profile clientele while maintaining the highest standards of discretion and professionalism.
• Drive continuous improvement in guest satisfaction, service recovery, reputation management, and overall service delivery.
• Partner with department leaders to maintain exceptional standards across rooms, food and beverage, housekeeping, engineering, and all guest-facing experiences.

Financial Performance & Asset Management

• Assume full accountability for the property's financial performance, including revenue growth, profitability, expense management, and achievement of established budgets.
• Lead the annual budgeting process, monthly forecasting, and financial performance reviews in partnership with Avion Hospitality's corporate leadership.
• Analyze key performance indicators, including RevPAR, ADR, occupancy, GOP, labor productivity, and guest satisfaction metrics.
• Identify opportunities to maximize revenue, improve operating efficiencies, and strengthen overall asset value without compromising the luxury guest experience.
• Maintain disciplined oversight of labor expenses, purchasing, inventory controls, and departmental productivity.
• Ensure the property is maintained to the highest standards through proactive capital planning, preventive maintenance, and asset preservation.
• Provide timely, accurate, and transparent financial and operational reporting to corporate leadership and ownership.

Commercial Strategy & Market Positioning

• Partner closely with Sales, Revenue Management, Marketing, and Food & Beverage leadership to strengthen the hotel's competitive positioning within the Beverly Hills luxury market.
• Develop and execute strategies to optimize market share, revenue performance, and profitability.
• Cultivate meaningful relationships with key accounts, luxury travel advisors, corporate clients, local businesses, and community partners.
• Maintain an active presence in the local luxury hospitality market, identifying emerging trends and opportunities.
• Collaborate with Hilton and Avion Hospitality resources to maximize brand distribution, loyalty engagement, and commercial performance.
• Support innovative programming and experiences that differentiate Cameo Beverly Hills within its competitive set.

People Leadership & Organizational Culture

• Build, inspire, and retain a high-performing leadership team committed to service excellence, accountability, and continuous improvement.
• Foster an inclusive, respectful, and collaborative workplace where employees feel valued, supported, and empowered.
• Model Avion Hospitality's core values of Trust, Transparency, and Results through consistent leadership behaviors and decision-making.
• Establish clear performance expectations and provide ongoing coaching, feedback, recognition, and professional development.
• Partner with Human Resources to implement effective recruitment, onboarding, training, succession planning, and employee engagement initiatives.
• Maintain positive, professional labor relations and ensure compliance with applicable collective bargaining agreements, where applicable.
• Ensure adherence to federal, California, and applicable local employment laws, wage and hour requirements, workplace safety standards, and company policies.
• Promote open communication, equitable treatment, and a culture of mutual respect across all departments.
• Lead organizational change thoughtfully, ensuring operational continuity and employee confidence during transitions and new initiatives.

Operational Excellence & Executive Leadership

• Provide strategic oversight of all hotel departments, ensuring consistent execution of operational standards and business objectives.
• Conduct regular property inspections and operational reviews to maintain exceptional standards of cleanliness, presentation, safety, and maintenance.
• Lead executive committee and department head meetings, ensuring alignment on performance, service priorities, and business initiatives.
• Develop and maintain strong working relationships with Avion Hospitality corporate leadership, hotel ownership, Hilton representatives, and external business partners.
• Ensure compliance with all applicable licensing, regulatory, safety, security, and risk management requirements.
• Demonstrate sound judgment and decisive leadership in addressing operational challenges, guest concerns, and emergency situations.
• Serve as the primary ambassador of Cameo Beverly Hills, representing the property with professionalism, integrity, and a commitment to excellence.