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Marriott International

Manages and franchises hotels around the world

Assistant Director of Events

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeItaly€35k - €40k /yr

About the Job

Requirements

  • High school diploma or equivalent with substantial experience in luxury hotel event management, food and beverage, catering sales, or a related professional area, or a degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related discipline with relevant leadership experience.
  • Demonstrated success leading the planning and delivery of complex luxury events, including large groups, social programmes, buyouts, catering-only events, and high-value food-and-beverage experiences.
  • Experience delegating effectively, coaching different levels of talent, building development plans, and empowering team members to take ownership and make sound decisions.
  • Strong commercial and business-development experience, including shaping new event and catering propositions, assessing market potential, supporting pricing decisions, and converting opportunities into measurable revenue.
  • Strategic understanding of event operations, contractual commitments, financial follow-up, upselling, workflow improvement, and cross-functional coordination within a luxury resort environment.
  • Working knowledge of hotel event, sales, and property-management systems.
  • Fluent professional English.
  • Eligibility to work in Italy.
  • Strategic leadership, sound judgement, and visible team direction.
  • Delegation, coaching, training, and talent development.
  • Commercial acumen, business development, and total-event revenue growth.
  • Concept development, market positioning, and entrepreneurial thinking.
  • Operational anticipation, risk management, and decisive problem-solving.
  • Cross-functional influence, stakeholder engagement, and partnership building.
  • Performance management, process improvement, and financial accountability.
  • Follow company and property safety, security, confidentiality, and data-protection policies and procedures.
  • Maintain a professional appearance and communicate clearly and respectfully with guests, clients, partners, and colleagues.

Responsibilities

  • Drive a strong commercial mindset across the department by training the team to identify and convert relevant upselling opportunities across food and beverage, venues, audiovisual, spa, recreation, transportation, and resort experiences.
  • Lead development of new Marquee business solutions, including a catering-only proposition, market positioning, lead-routing process, pricing approach, operating model, and commercial follow-up.
  • Create and implement social, corporate, offsite-dinner, and offsite-catering concepts in partnership with Culinary, Food & Beverage, Operations, Finance, Sales, Revenue, and approved external partners.
  • Build a structured business-development plan for catering and event opportunities, strengthen relationships with planners and partners, and convert client feedback into repeat, referral, and new-business potential.
  • Establish ownership for event documentation, financial follow-up, and recaps; review performance with the team and ensure discrepancies, risks, and lessons learned are addressed promptly.
  • Act as the strategic link between clients, the Events team, and property leadership, remaining visible during key moments while enabling team members to lead day-to-day planning and client communication.
  • Provide strategic leadership to the Events team, setting priorities, service expectations, and commercial objectives aligned with the property’s business plan.
  • Delegate confirmed events and new catering enquiries according to team capability, workload, programme complexity, and development needs, while maintaining accountability for results.
  • Coach, train, and empower managers, supervisors, coordinators, and trainees to own their files, make sound decisions, and deliver to luxury-service standards.
  • Build individual development plans, provide regular feedback, and create structured learning opportunities through file reviews, shadowing, cross-training, and progressive delegation.
  • Develop Supervisors’ capability to lead large groups, complex programmes, and full or partial buyouts, intervening directly when senior leadership or strategic support adds value.
  • Review and improve workflows, tools, and standards across the event journey to reduce unnecessary workload, strengthen efficiency, and enable the team to focus on high-value client and commercial activities.
  • Ensure the team understands contractual commitments, commercial conditions, and client objectives before planning begins, and coach associates to resolve outstanding points proactively.
  • Maintain strategic oversight of the event portfolio from turnover through post-event follow-up, using regular reviews to anticipate operational risks, programme conflicts, financial exposure, and service opportunities.
  • Empower the team to translate client requirements into operational plans and lead cross-functional coordination with Food & Beverage, Culinary, Banquets, Rooms, Spa, Engineering, Loss Prevention, Transportation, and other resort teams.
  • Create a high-performance team culture built on Marriott values, luxury-service standards, clear accountability, and confident ownership of each event programme.
  • Lead through structured delegation, coaching, and progressive development, using workload allocation, individual development plans, file reviews, shadowing, and cross-training to strengthen capability at every level.
  • Build cross-functional and external partnerships to develop commercially viable social, corporate, offsite-catering, and Marquee solutions in line with property procurement, approval, and operating requirements.
  • Translate event performance, client feedback, market intelligence, and financial results into business-development priorities, improved processes, and measurable revenue opportunities, particularly for the Marquee and catering-only business.
  • Model Marriott service values and create an environment in which associates feel welcomed, supported, and accountable.
  • Perform other reasonable job duties as requested by leadership to support business needs.

Desired Qualifications

  • Marriott systems experience is preferred.
  • Italian and additional international languages are an advantage.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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