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RX

Hosts global events and year-round communities.

Junior ServiceNow Product Analyst

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeRichmond, UKNo salary listedIn-person

About the Job

Requirements

  • Familiarity with ServiceNow.
  • Good communication and stakeholder engagement skills.
  • Strong organisational and analytical abilities.
  • Basic understanding of Agile/Scrum.
  • Interest in IT Service Management.
  • Ability to prioritise work and manage multiple tasks.
  • Proficiency with Microsoft Office, especially Excel and PowerPoint.

Responsibilities

  • Support the management of the ServiceNow product backlog.
  • Gather and document business requirements.
  • Write and refine user stories and acceptance criteria.
  • Coordinate with stakeholders to understand business priorities.
  • Assist with sprint planning, reviews, and backlog refinement.
  • Monitor incidents, requests, and recurring issues to identify improvement opportunities.
  • Help track service KPIs, SLAs, and user adoption.
  • Support User Acceptance Testing and release activities.

Desired Qualifications

  • Understanding of ITIL principles.
  • Experience with Jira, Azure DevOps, or similar Agile tools.
  • Exposure to business analysis or service management.

About the Company

RX

Hosts global events and year-round communities.

RX helps businesses grow by organizing events that blend in-person experiences with smart data and digital tools to connect people, products, and opportunities. With 400+ events in 22 countries, RX creates moments online, in person, or both, and turns flagship events into year-round communities across 42 industries—from aerospace to pop culture, beauty to construction. Their platform makes it easier to connect, learn, and grow, and they emphasize responsible, inclusive spaces where everyone can thrive. As part of RELX, RX combines scale, insight, and analytics to support business success.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kingston, Jamaica
Founded
Not listed

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