In PersonOn-site at The Rookery Building in Chicago.
Real EstateReal Estate Property Management
About the job
Requirements
A Bachelor's degree is required.
At least one year of related administrative or accounting experience is required.
Strong financial acumen is required.
Responsibilities
Provide customer service to tenants, vendors, visitors, and other customers.
Enter vendor payable invoices into accounts payable software and send batches to corporate by the established deadline.
Manage accounts receivable, review delinquencies, and help direct collection actions.
Post daily lockbox receipts to the appropriate accounts.
Work with a third-party provider to ensure vendor insurance and maintain tenant certificates of insurance.
Receive tenant service requests and administer the building work order system.
Participate in preparing the annual management plan and budget for an assigned property in line with the building's goals and objectives.
Assist in preparing the monthly financial reporting package for ownership.
Order supplies, maintain office files, and make service calls for office equipment.
Upload and maintain lease information in lease abstract software and ensure its accuracy.
Maintain the property manual and contact lists for tenants, vendors, and office employees.
Maintain schedules for the loading dock, maintenance, and amenity spaces.
Assist with the move-in and move-out process.
Coordinate tenant events and communicate with tenants.
Coordinate the property's use as an event space, including vendor coordination, space rentals, client communications, payment collection and processing, and janitorial coordination before and after events.
Desired Qualifications
Experience in leasing or property management is preferred.
Chicago-based Golub & Company LLC and its affiliates are active in key markets across the United States in real estate development, acquisitions, asset and property management, leasing and corporate real estate services. The Company has developed, owned or managed more than 50 million square feet of properties valued in excess of $20 billion since it was founded in 1960.
We are seeking a Tenant Services Coordinator to support the day-to-day operations of The Rookery Building, a historic office building located at in 209 S LaSalle St. in Chicago, IL. The position will assist in managing day-to-day operations of the building efficiently to ensure tenant and owner satisfaction and report to the Property Manager. Essential duties and responsibilities include, but are not limited to:
Provides excellent customer service to tenants, vendors, visitors, and other customers.
Enters vendor payable invoices into accounts payable software and sends batches to corporate by established deadline.
Manages accounts receivable process; reviews delinquencies and helps direct course of action for collections.
Posts daily lock box receipts to the appropriate accounts.
Works with third-party provider to ensure proper insurance for vendors and maintains certificates of insurance for tenants.
Receives tenant service requests and administers building work order system.
Participates in the preparation of the annual management plan and budget for an assigned property with the established goals and objectives of the building.
Assists in the preparation of monthly financial reporting package for ownership.
Orders supplies and maintains all office files; makes service calls for office equipment.
Uploads and maintains lease information into lease abstract software and ensures accuracy.
Maintains property manual and contact lists for tenants, vendors, office employees.
Maintains schedules for loading dock, maintenance, and amenity spaces.
Assists in move-in / move-out process.
Coordinates tenant events and sends out communication to tenants.
Coordinates the use of the property as an event space, including but not limited to vendor coordination, space rentals, client communications, payment collection and processing, and janitorial coordination before and after events.
Qualified candidates will have a Bachelor’s degree and minimum one year related administrative or accounting experience. Experience in leasing or property management preferred, in addition to a strong financial acumen.
This is an hourly position with an annual salary between $55,000-65,000 and is eligible for an annual discretionary bonus.
On-site employees at Golub’s commercial assets are the face of the Company for our building tenants. Employees receive a comprehensive benefit offering that includes health insurance, paid time off and 401k with employer match – all within a fun and enjoyable culture centered around our Shared Values of innovation & creativity, relationships, flexibility, value creation, respect for our people and integrity.