DBS Bank

Regional bank offering digital banking

Officer Card Sales

Account ExecutiveUpdated on Nov 12

Full-timeTaipei City, TaiwanNo salary listedIn-person

About the Job

Requirements

A high-school or vocational-school diploma or higher is required.
Experience in credit-card customer service, credit-card application processing, or telemarketing is preferred.
Strictly follow the bank's operating procedures and related standards and measures.
Demonstrate customer communication and marketing skills, resilience under pressure, and effort toward achieving sales targets.
Be familiar with computer use, including Word and Excel.

Responsibilities

Make outbound calls using company-provided leads or self-developed prospects to invite customers to apply for credit cards and company-designated products.
Explain product benefits and relevant precautions, and assist customers with the subsequent application process.
Provide accurate explanations in response to customer questions about products and handle customer complaints.
Complete tasks assigned by the company and meet the relevant targets and key performance indicators.

Desired Qualifications

Experience in credit-card customer service, credit-card application processing, or telemarketing.

Description

-Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

工作內容

1. 由公司提供名單或自行開發，外撥電話邀請客戶申辦信用卡與公司指定商品，說明商品權益及相關注意事項並協助客戶完成後續申辦流程。

2. 對於客戶所提產品疑問提供正確解說，處理客戶抱怨事項

3. 完成公司指派工作項目，並達成各項目標與KPI

資格

1. 高中職(含)以上畢業。

2. 具有信用卡客戶服務或申辦信用卡或電銷經驗尤。

3. 嚴格遵守銀行的作業流程，與銀行所要求的相關準則與措施。

4. 具備良好的客戶溝通與行銷技巧，抗壓性強，努力達成業績目標

5. 熟悉電腦操作, 例如: Word, Excel…等。

Location:

Dehui B1

Job:

Product Sales

Schedule:

Regular

Employee Status:

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size: 10,001+
Company stage: IPO
Headquarters: Singapore, Singapore
Founded: 1968

Recently Posted Jobs

Explore more opportunities at DBS Bank

See more jobs