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Domino's

Global pizza delivery and franchise network

Assistant Manager

Food & Beverage Operations ManagementPosted on Nov 13
Full-timeColumbia, MO, USAIn-person

About the Job

Requirements

  • Proven experience in a supervisory or management role within a corporate environment.
  • Strong interpersonal and communication skills with the ability to motivate and lead diverse teams.
  • Excellent time management and organizational abilities.
  • Proficiency with management software, point-of-sale systems, and Microsoft Office applications.
  • Demonstrated ability to analyze data and make informed business decisions.
  • Customer service excellence and commitment to maintaining high service standards.
  • Problem-solving and conflict resolution skills.
  • Ability to work flexible hours, including evenings and weekends, as needed.
  • Strong attention to detail and accuracy in documentation and reporting.

Responsibilities

  • Supervise and mentor team members, providing coaching, feedback, and performance management to foster professional development and accountability.
  • Assist in the planning, implementation, and monitoring of operational procedures to ensure efficiency and compliance with company standards.
  • Support the management of inventory, scheduling, and resource allocation to optimize productivity and minimize costs.
  • Analyze operational data and performance metrics to identify areas for improvement and recommend solutions.
  • Communicate with senior management, team members, and other departments to ensure alignment on goals and expectations.
  • Handle customer inquiries and resolve issues professionally while maintaining a customer-focused approach.
  • Participate in training programs and onboarding of new staff members to ensure consistency in service delivery.
  • Monitor and maintain workplace safety standards and ensure adherence to company policies and procedures.
  • Assist with budget management, expense tracking, and financial reporting as required.
  • Use problem-solving abilities and make decisive decisions to address operational challenges.

Desired Qualifications

  • Prior experience in retail, hospitality, or food service management.
  • Experience with staff training and development programs.
  • Knowledge of budget management and financial analysis.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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