Educated to GCSE and A-Level standards (grades A to C), or hold a finance or accounting degree/qualification.
Have at least 2 years of experience in a relevant role.
Be fluent in English.
Have knowledge of invoicing, finance, accounting, and general ledger.
Have excellent written and oral communication skills.
Have resilience and the ability to remain calm during periods of high demand.
Have highly developed organisational skills.
Be an advanced user of Microsoft Excel.
Responsibilities
Raise customer invoices in line with the agreed schedule.
Validate fees before invoicing to ensure accuracy and sensibility.
Ensure invoicing meets customer requirements.
Operate a smooth and efficient process to enhance timeliness.
Log, track, and control all customer queries relating to invoicing.
Ensure timely resolution of all queries.
Escalate queries that are not resolved within agreed timeframes.
Ensure credit control is aware of query progress.
Report and reconcile invoices raised.
Report on query status and resolution.
Conduct ad hoc analysis as required.
Ensure credits are analysed with valid reasoning.
Ensure processes are as efficient and automated as possible.
Continuously improve current processes using the most up-to-date technology and systems available.
Assist other team members when required.
Carry out ad hoc requests when required.
Finance Analyst
The purpose of this role is to support the Business Controller in the successful administration of customer invoicing. The role will involve working with commercial & operational teams to ensure information is validated and accurate, queries are resolved in a timely manner and customer requirements are met. The role will involve challenging stakeholders to ensure accuracy and timeliness of processes.
What you bring You will have a positive, professional and proactive approach to communication. You will demonstrate an ability to coordinate and complete various activities, whilst keeping relevant stakeholders informed of progress. You will possess excellent organisational skills and the ability to maintain a calm approach during periods of high volume.
You will have passion and flair for digitalisation and automation and always strive to improve processes. You will be willing to learn and develop your skills to ensure you are able to promote an environment of continuous improvement.
Responsibilities
The key responsibilities of the role are outlined below by area: Invoicing
Raising customer invoices in line with agreed schedule
Validating fee's prior to invoicing to ensure accuracy and sensibility
Ensuring invoicing meets customer's requirements
Ensure a smooth and efficient process is operated to enhance timeliness
Customer Queries
Ensure all customer queries relating to invoicing are logged, tracked and controlled
Ensure a timely resolution of all queries
Escalation of queries not resolved within agreed timeframes
Ensure credit control is aware of query progress
Analysis
Reporting & reconciling invoices raised
Reporting on query status and resolution
Conducting Ad-hoc analysis as required
Ensuring credits are analysed with valid reasoning