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MyMichigan Health

Boutique insurance agency for employee benefits

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeAlpena, MI, USANo salary listedIn-person

About the Job

Requirements

  • Possess an active Medical Assistant certification or licensure, such as Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), or an equivalent Medical Assistant credential.
  • Obtain Basic Life Support (BLS) certification within three months of hire or transfer.
  • Have knowledge of medical office policies, practices, and procedures, normally acquired through three to five years of work in the health care system or a similar setting.
  • Complete mandatory annual Occupational Safety and Health Administration (OSHA) training according to the Exposure Control Plan.
  • Be able to wear personal protective equipment, including latex materials or an appropriate substitute if required.
  • Be able to move freely about the facility, with or without an assistive device, and perform the job functions described.
  • Have sufficient vision and hearing, with or without assistive devices.
  • Be able to sit, stand, and walk for extended periods and make postural changes such as stooping, kneeling, or crouching.
  • Follow bloodborne pathogen and tuberculosis testing requirements.
  • Handle multiple tasks, work independently, attend regularly and predictably, and remain awake during work.
  • Have the dexterity to handle, reach, grasp, finger, and feel, including repeated movements.
  • Meet the physical demand of occasionally lifting or carrying 11–20 pounds and frequently handling 10 pounds or using arm or leg controls for walking, standing, pushing, or pulling.
  • Demonstrate competency in Microsoft Windows and participate in further learning opportunities as required.

Responsibilities

  • Triage calls, schedule daily urgent or emergent add-ons, and receive and relay test results.
  • Support, direct, and refer patients for consultations or testing, including insurance pre-certification and documentation.
  • Greet patients and families and perform routine pre-examination procedures, including taking vital signs and assessing and recording objective and subjective information about the presenting condition.
  • Maintain accurate patient records, including order reconciliation and secure messaging when available.
  • Reconcile medications, enter allergy reaction types, and process refills within the scope of certification.
  • Assist providers with examinations and procedures.
  • Prepare and clean patient areas, set up equipment, and clean and reset rooms after procedures.
  • Dispose of contaminated supplies and sterilize medical instruments.
  • Provide patient assessments as indicated within the practice scope.
  • Provide patient care measures, including injections, minor dressing changes, and obtaining blood specimens.
  • Where required, demonstrate competency assisting with procedures such as electrocardiograms (EKGs), pulmonary function tests (PFTs), ankle-brachial pressure index (ABI) tests, and non-stress tests (NSTs).
  • Maintain a clean and safe environment for patients and coworkers, and travel to satellite clinics if applicable.
  • Use necessary office computer systems and applications, including MAPS, MCIR Practice Management, electronic medical records, laboratory information systems (LIS), Emageon, and dictation systems.
  • Maintain patient confidentiality and protect patient rights in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Perform clerical duties as needed, including completing insurance forms and correspondence, arranging hospital admissions, answering telephones, and updating and filing patient medical records.
  • Order supplies and medications as needed.
  • Maintain accurate medical-record documentation and coding in accordance with policy, and participate in annual quality and completeness reviews as necessary.
  • Meet the age-specific needs of the patient population according to department standards and policies, as evidenced by observation, documentation, and peer feedback.
  • Perform other related duties as assigned.

Desired Qualifications

  • Completion of a Medical Assistant program through an accredited organization.
  • Previous experience in a physician clinic setting.

About the Company

MyMichigan Health

Boutique insurance agency for employee benefits

MyMichigan Health is a boutique insurance agency that plans employee benefits for entrepreneurs and small to mid-sized businesses, representing over 100 national carriers. It researches market options to match employers with a mix of health, life, dental, and vision plans at lower premiums, delivered through a co-branded Employee Benefit Portal. It stands out with a large carrier network, tailored market research for SMBs, and a portal that simplifies enrollment and benefits administration. Its goal is to provide affordable, comprehensive employee benefits that fit the needs of small and medium-sized businesses while making enrollment easy.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Troy, MI
Founded
Not listed

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