IDCS Systems Engineer

• Install, configure, validate, and troubleshoot data center hardware and software with proficiency.

• Maintain internal infrastructure, network, and automation environments, including advanced debugging and troubleshooting of connectivity issues.

• Develop and maintain scripts for complex system automation tasks to perform hardware configuration and verification.

• Engage in learning new systems, technologies, and software as required by the business.

• Develop procedures for automated builds and configuration of prototypes and first article builds, while creating documented processes for use within the production environment.

• Assist team members in troubleshooting and improving the design of automation, information, and operational support systems.

• Quickly and efficiently diagnose complex error messages to identify and resolve hardware and/or software issues.

• Collaborate with internal Project Management and Quality Control teams to determine integration requirements, expectations, and timelines.

• Recognize when issues need to be escalated to Senior Systems Engineers or IT.

• Demonstrate reliability and accountability by seeing tasks through to completion.

• Initiative: Proactively seeks out challenges, initiates projects, and contributes innovative ideas.

• Critical Thinking: Applies critical thinking skills to complex problems, identifies logical and illogical reasoning, and makes strategic decisions.

• Problem-Solving: Proactively identifies potential problems, initiates preventive measures, and proposes innovative solutions.

• Teamwork: Leads teams effectively by facilitating cooperation, sharing information, and ensuring all team members can contribute to their full potential.

• Self-Motivation: Proactively seeks out challenges, pursues self-development opportunities, and contributes innovative ideas to support personal and professional growth.

• Communication: Effectively communicates complex ideas and information to diverse audiences and facilitates communication between others.

• Technical Troubleshooting: Proactively identifies potential technical issues, initiates preventive measures, and contributes innovative solutions.

• Documentation: Develops comprehensive documentation standards, implements best practices, and ensures documentation supports operational efficiency.

• Time Management: Consistently manages time effectively, balances multiple priorities, and meets deadlines.

• Organization: Effectively coordinates multiple projects, delegates tasks when appropriate, and utilizes advanced organizational tools and methods.

Intermediate Level (5+ Years of Hands-On Experience)

• Ability to write, debug, and maintain code in scripting and programming languages such as Microsoft PowerShell, Bash, and Python to automate tasks and develop software solutions.

• Ability to work in CLI-based environments.

• Expertise in installing, maintaining, and troubleshooting BIOS firmware and device drivers to ensure optimal system functionality and performance.

• Experience installing, configuring, and maintaining Linux-based operating systems preferred.

• Advanced networking knowledge, including OSI network layers, TCP/IP, DHCP, DNS, and routing.

• Extensive experience within a data center environment and associated server, storage, and networking infrastructure.

• Motivated, disciplined, and capable of producing quality results under pressure.

• Exceptional problem-solving abilities and the capability to address complex, multi-disciplinary technical challenges.

• Ability to work independently with minimal direction while contributing effectively as part of a team.

• Ability to multitask while maintaining strong attention to detail.

• Willingness to obtain certifications as needed.

• Ability to share knowledge and mentor team members when appropriate.

• Bachelor's degree in Computer Science, Information Technology, or related field experience.

• Minimum of 5 years of experience in Systems Engineering and Tier 2/Tier 3 IT Support, with a proven track record of successfully completing complex projects.

• Minimum of 5 years of experience installing, configuring, and troubleshooting servers, switches, routers, firewalls, and other data center appliances.

• Extensive experience with infrastructure automation tools such as xCAT, Ansible, Chef, or similar technologies.

• Experience working with RESTful APIs.

• Certifications such as RHCE, CCNA, VCP, or other technology-related credentials are preferred but not required.

• Work-related travel up to 15% as needed.

• Ability to move or lift up to 50 lbs.

• Ability to work flexible hours as business needs require.

• Preferred Working Schedule, Monday through Friday, on-site at the Piscataway, NJ facility:

  • 11:00 AM - 8:00 PM, or

  • 7:00 AM - 4:00 PM