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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 1 - Highland Avenue Family Medicine

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWinston-Salem, NC, USA$21.85 - $32.80In-person

About the Job

Requirements

  • A current Medical Assistant certification is required from one of the listed credentialing organizations: AAMA, NHA, NCCT, AMT, American Allied Health, NHCWA, NAHP, or NRMA.
  • Basic Life Support certification for Healthcare Providers issued by the American Heart Association is required.
  • Graduation from an accredited Medical Assistant program is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficiency with computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; for heavier patient lifts or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications.
  • Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant's scope.
  • Perform laboratory procedures, including strep tests, wound cultures, and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
  • Assist physicians and Advanced Practice Professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
  • Administer routine medications under physician or Advanced Practice Professional orders or approved standing orders and protocols, including immunizations, antibiotics, vitamins, and topical agents.
  • Follow through on procedure or test requests, pre-approved care algorithms, appointment changes, and referrals to other facilities or services.
  • Refer questions to Registered Nurses and physicians or Advanced Practice Clinicians according to scope-of-practice guidelines, and relay information to patients as directed.
  • Communicate with physicians, Advanced Practice Professionals, and other healthcare team members to support clinic flow, adjusting as needed, and communicate accurate and timely information to patients.
  • Perform specialty-dependent clinical support tasks under clinical supervision and based on demonstrated competencies, potentially including suture and staple removal, throat and nose cultures, drug screens, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills using approved protocols.
  • Provide care appropriate to patients' ages by applying knowledge of growth and development across the lifespan, assessing and interpreting patient-status information, identifying age-specific needs, and providing care according to departmental policies and procedures.

Desired Qualifications

  • One year of experience is preferred.
  • Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Customer-service skills that support a positive patient experience.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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