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Accenture

Advises businesses and runs their technology

Observability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeAmsterdam, Netherlands

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, Software Engineering, or a comparable field, or equivalent professional experience.
  • Typically 4 or more years of experience in Technology, including experience in observability, application performance monitoring, monitoring, software engineering, DevOps, site reliability engineering, or IT Operations.
  • Practical knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic, or Splunk.
  • Knowledge of metrics, logs, traces, events, and topology; OpenTelemetry; APIs and scripting; automation; application and service troubleshooting; ITSM/ITOM integration; and translating telemetry into actionable operational insight.
  • Ownership, curiosity, accountability, ability to learn quickly, work effectively with clients and technical teams, constructively challenge assumptions, and contribute knowledge and reusable solutions.

Responsibilities

  • Design and implement observability solutions across applications, infrastructure, networks, digital services, and business journeys.
  • Configure and engineer solutions using Dynatrace or Elastic according to the client landscape and target architecture.
  • Implement meaningful collection of metrics, logs, traces, events, and topology.
  • Use OpenTelemetry, APIs, and scripting to improve telemetry coverage, quality, and consistency.
  • Build dashboards, service views, alerts, and diagnostic capabilities that help teams understand health, performance, dependencies, and business impact.
  • Automate observability deployment and configuration through APIs, scripting, configuration-as-code, and CI/CD practices.
  • Investigate complex performance and reliability issues using telemetry, dependency data, anomaly detection, and root-cause analysis.
  • Integrate observability platforms with ITSM and ITOM processes, including incident, problem, event, CMDB, and service-management workflows.
  • Support application and service onboarding through reusable patterns, templates, runbooks, quality controls, and acceptance criteria.
  • Share knowledge, develop reusable engineering assets, and help clients progress from reactive monitoring toward proactive and predictive IT Operations.

Desired Qualifications

  • Dynatrace, Splunk, Elastic, Grafana, or SAFE certification.
  • Experience with ServiceNow ITSM/ITOM and CMDB.
  • Knowledge of OpenTelemetry and FinOps.
  • Experience in public-sector, critical-infrastructure, or regulated environments.
  • Dutch language capability.
  • A perspective on AI observability and agentic operations.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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