Louvre Hotels Group

Global hotel group operating 1,750 hotels

Night Auditor

Hotel Guest ServicesUpdated on Nov 13

Full-timePontoise, FranceNo salary listedIn-person

About the Job

Responsibilities

Ensure the safety of guests and the establishment.
Handle technical problems.
Welcome guests, manage check-in and check-out, follow up during guests’ stays, handle billing, and manage the cash register.
Clean and maintain the restaurant room and prepare the breakfast buffet.
Transmit guests’ needs accurately to internal departments to support effective service.
Provide personalized and warm guest service, prioritizing guests’ well-being.
Manage emails, phone calls, and payments, and anticipate the following day’s needs.

Description du poste

Sécurité : Vous êtes responsable de la sécurité des clients ainsi que de l'établissement.
Technique : Vous êtes capable de gérer des problèmes techniques.
Front office : Accueil clients, check in, check out, suivi séjour clients, facturation, gestion de la caisse.
entretien de l'établissement :nettoyage et menage de la salle de restaurant, mise en place buffet petits déjeuners
Communication efficace : Transmission précise des besoins clients aux départements internes pour assurer un service client irréprochable et des résultats positifs.
Service client : Vous assurez un accueil personnalisé et chaleureux, le bien-être des clients est toujours votre priorité.
Suivi administratif et opérationnel : Gestion des emails, appels téléphoniques, encaissement, et anticipation des besoins du lendemain.

Qualifications

Informations supplémentaires

About the Company

Louvre Hotels Group

Global hotel group operating 1,750 hotels

Louvre Hotels Group operates a global network of hotels with more than 1,750 properties in 70 countries, covering 1- to 5-star options under brands such as Première Classe, Kyriad, Campanile, TULIP Hotels & Residences, Golden Tulip, Royal Tulip, Sarovar in India, Hôtels & Préférence, and TemptingPlaces. Its lodging experiences come from a mix of owned, managed, and franchised hotels that follow brand standards and Jin Jiang’s global guidelines, with guests booking rooms at branded properties. It differentiates itself through its large, diverse portfolio under one umbrella and the scale of Jin Jiang International, which enables standardized operations, procurement, and brand development across markets. Its goal is to grow as a leading global hospitality platform by delivering consistent, brand-aligned lodging options across 70 countries, leveraging Jin Jiang’s international network and resources.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Courbevoie, France
Founded: 1976

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