Z

Zip

Runs purchasing workflows for business teams

Head of Business Data

Business IntelligenceUpdated on Nov 12
Full-timeHybrid

About the Job

Requirements

  • At least 10 years of progressive experience in data analytics, business intelligence, or analytics engineering, including at least 5 years in a senior leadership role managing managers.
  • Deep understanding of B2B SaaS business models, unit economics, and standard SaaS metrics, with experience navigating enterprise SaaS billing, Salesforce CRM data, and financial data.
  • Ability to partner effectively with technical engineering teams while delivering commercial value to go-to-market and Finance leaders.
  • Ability to translate complex data concepts into clear business narratives for C-level executives and investors.
  • Deep expertise in the modern data stack, particularly analytics and business intelligence layers, including dbt, Looker, Tableau, or Sigma.
  • Strong foundations in data modeling, dimensional modeling, and establishing a governed semantic layer.
  • Strategic understanding of structuring, modeling, and serving data to power large language models and embedded AI features.
  • Deep understanding of the relationship between go-to-market systems, including Salesforce, Marketo, and customer success platforms, and back-office financial systems, including NetSuite and Stripe.

Responsibilities

  • Define Zip's internal business data strategy and how its data ecosystem must evolve to support growth, new product lines, and global scale.
  • Own the end-to-end dashboarding and reporting ecosystem, including building and maintaining the executive dashboard, dashboards for go-to-market leadership, and operational views for customer-facing teams.
  • Architect data strategy to unlock AI capabilities by structuring and exposing usage and business data for automated, intelligent outputs, such as dynamically generated data-backed client presentations.
  • Partner with Finance, Revenue Operations, and Product to define, standardize, and track SaaS metrics including annual recurring revenue, net dollar retention, gross retention, customer acquisition cost, lifetime value, and Magic Number through a robust semantic layer.
  • Collaborate with Product Data Engineering to integrate the business data layer with core product tables and infrastructure, ensuring it is performant and reliable.
  • Hire, mentor, and lead an organization of analytics engineers, business intelligence developers, and data analysts.
  • Deliver automated financial and operational reporting for the executive team, Board of Directors, and external stakeholders.

Desired Qualifications

  • Experience preparing a company's data infrastructure for public market readiness or leading data diligence during late-stage fundraises.

About the Company

Zip

Runs purchasing workflows for business teams

Zip sells procurement software to businesses that lets employees request purchases while finance, legal, and security teams review them in one shared workflow. Its intake system gathers purchase details up front and routes each request through the approvals required by a company's policies. The platform connects requests to supplier onboarding, contracts, purchase orders, invoices, and payments, so teams track a purchase from initial need to settlement. AI agents review documents and handle repetitive tasks within those controls, while customers pay for software subscriptions and add-on capabilities. Zip was founded in 2020 and is headquartered in San Francisco, California.

Company size
501-1,000
Company stage
Series D
Total funding
$371M
Headquarters
San Francisco, CA
Founded
2020

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