Office Assistant - Operations Support

Office Assistant – Operations Support

NANA Healthcare Management, LLC | Dunwoody, GA

Schedule: Full-Time | Monday–Friday
Location: In person
Compensation: $20–$22 per hour, based on experience

About the Opportunity

NANA Healthcare Management is seeking an organized, dependable Office Assistant to support the daily operations of our landscaping, maintenance, and housekeeping divisions, as well as assets management.

Based in our Dunwoody office, you will help coordinate service schedules, prepare invoices, maintain accurate records, and keep communication moving between customers, vendors, and field teams. This position is a good fit for someone who enjoys a variety of administrative responsibilities, follows through on details, and can adjust priorities as needs change.

What You’ll Do

• Coordinate scheduling: Schedule service appointments and work orders, communicate changes, and follow up with crew leads and supervisors to confirm job completion.

• Support customer communication: Answer and route phone calls and emails, respond professionally to inquiries, and direct concerns to the appropriate team member.

• Prepare service documents: Prepare and send estimates, proposals, invoices, and receipts using information approved by leadership.

• Maintain accurate records: Update service records, job logs, work orders, customer information, and electronic and paper files.

• Assist with billing: Enter information into QuickBooks or other accounting systems, track payments and expenses, and flag discrepancies for review.

• Support payroll preparation: Collect and review employee timesheets for completeness and submit them for payroll processing.

• Coordinate supplies and vendors: Track supply, material, and equipment needs and assist with approved orders and deliveries.

• Assist with onboarding: Coordinate paperwork, uniforms, and related administrative tasks with hiring managers and HR.

• Provide additional office support: Assist with basic customer outreach, approved social media posts, and other administrative projects as needed.

What We’re Looking For

Required:

• High school diploma or GED.

• At least one year of office, administrative, or related customer service experience.

• Strong organizational skills, attention to detail, and consistent follow-through.

• Professional written and verbal communication.

• Proficiency with Microsoft Office, including Outlook, Word, and Excel, and the ability to learn new systems.

• Ability to manage competing priorities and work both independently and collaboratively.

• Discretion when handling employee, customer, and business information.

• Availability to work full-time, in person, Monday through Friday.

Preferred:

• Experience supporting landscaping, maintenance, housekeeping, construction, or another service-based business.

• Familiarity with QuickBooks or similar accounting software.

• Experience with invoicing, work orders, service scheduling, or timesheet review.

• Associate degree in business administration or a related field.

Why Join NANA?

Your work will help the teams responsible for keeping our facilities and service operations organized, responsive, and running smoothly. We offer a collaborative work environment and opportunities to develop your administrative and operational skills.

Benefits for eligible employees include:

• Paid time off and paid holidays.

• Medical, dental, and vision insurance.

• Life and disability insurance.

• 401(k) retirement plan.

• Company-provided CPR and CPI training, as applicable to the role.

Apply Today

Submit your resume for consideration. We welcome applicants who take pride in staying organized, communicating clearly, and helping a team get things done.