Salinas Valley Health

Acute care hospital network and services

Unit Shift Supervisor - Ambulatory, Outpatient Infusion

Nursing & Frontline Patient CareConfirmed live in the last 24 hours

Full-timeSalinas, CA, USA$79.87 - $99.84 /hrIn-person

About the Job

Requirements

A Bachelor of Science in Nursing is required, or must be completed within four years from the hire or transfer date.
A current California Registered Nurse license is required.
Current Basic Life Support/Healthcare Provider status through the American Heart Association is required.
Maintain department-required licenses and certifications.
Maintain at least one American Nurses Credentialing Center Magnet Recognition Program-eligible certification; new hires and transfers have one year from the hire or transfer date to obtain it.
At least two years of effective clinical experience in an acute care hospital is required.
Substantial knowledge of current nursing principles, theories, and practices is required.
Substantial knowledge of laws, regulations, and hospital guidelines pertaining to professional nursing care of patients is required.
Knowledge of continuous quality improvement principles and the ability to apply them, including Plan-Do-Study-Act, to improve unit work is required.
Ability to promote effective collaboration and teamwork among individuals from multiple disciplines and across organizational boundaries is required.
Ability to communicate effectively, both orally and in writing, with diverse groups and individuals is required.
Ability to work effectively with administration, employees, and medical staff is required.
Ability to identify and analyze complex departmental and patient-care issues is required.
Ability to make independent decisions and provide counsel and advice to Administration, the Director, employees, and medical staff is required.
Ability to exercise good judgment and tact when providing leadership, guidance, and assistance is required.

Responsibilities

Lead, plan, organize, and evaluate the timely, effective, and efficient delivery of department operations on a shift-by-shift basis.
Ensure the department meets high standards within available resources, incorporating hospital goals, objectives, and professional nursing practice to deliver quality care and service to patients, staff, and visitors.
Serve as a role model and maintain accountability for patient-flow initiatives.
Foster teamwork within and between areas of responsibility and ensure consistent application of hospital policies and procedures.
Support staff education and professional development to promote specialized knowledge and skills.
Provide leadership and direction to staff in assigned clinical areas.
Facilitate patient-flow initiatives to ensure admissions, discharges, and transfers are managed efficiently and safely.
Maintain appropriate professional behavior standards and promote a positive working environment that supports clinical staff morale, motivation, and productivity.
Use operational information, systems, and procedures to promote high standards of patient care and customer service using available resources.
Maintain and review corporate compliance matters related to assigned clinical areas.
Help maintain patient, family, and visitor satisfaction, including appropriately notifying Administrative Supervisors and/or the Director or Clinical Manager.
Develop collaborative relationships with clinical staff, physicians, peers, and other hospital personnel, and foster multidisciplinary teamwork in decision-making and problem-solving.
Facilitate processes and strategies established by the Patient Experience Team to enhance patients’ perceptions of care and promote healing.
Model behavior consistent with the patient experience vision and values, including kindness, compassion, empathy, respect, clear communication, efficiency, and professionalism.
Manage staff performance, including coaching and progressive discipline.
Serve as a resource and role model to staff regarding current nursing theory and trends.
Perform other duties as assigned.

Desired Qualifications

A Master of Science in Nursing is preferred.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department:

Outpatient Infusion

The Shift Supervisor has responsibility for leading, planning, organizing and evaluating the timely, effective and efficient delivery of the department’s operations on a shift by shift basis. Through the incorporation of the Hospital’s goals and objectives and nurse professional practice, this position is responsible for ensuring that the department performs to the highest possible standard within the resources made available, thus ensuring the delivery of quality care and service to patients, staff and visitors. The Shift Supervisor is accountable to the Clinical Director. The Shift Supervisor acts as a role model, has accountability for the patient flow initiatives, fosters teamwork within and between areas of responsibility and ensures the consistent application of the Hospital’s policies and procedure. The Shift Supervisor is also responsible for promoting specialized knowledge and skills through the support of staff education and professional development.

Primary Duties:

Provides leadership and direction to the staff in assigned clinical area(s).

Facilitates Patient Flow initiatives to ensure processes leading to Admissions, Discharges and Transfers are managed efficiently and safely.

Maintains the standard for appropriate professional behavior and provides and promotes a positive working environment for clinical staff to promote strong employee morale, motivation and productivity.

Incorporates operational information, systems and procedures to promote the highest possible standard of patient care and customer service utilizing available resources.

Maintains and reviews all aspects of corporate compliance as it relates to the assigned clinical area(s).

Assist in maintaining a high level of satisfaction for patient, family and/or visitor experiences. Including appropriate notification to Administrative Supervisors and/or Director/Clinical manager.

Develops a strong, collaborative relationship with clinical staff, physicians, peers, and other key individuals across the Hospital, and fosters a multi-disciplinary teamwork approach to decision-making and problem resolution.

Facilitates processes and strategies outlined by the Patient Experience Team to enhance the patients perception of care to promote healing.

Models good leadership from the top: exemplify behavior that reflects the patient experience vision and values: kind, compassionate, caring, empathic, respectful, informative, efficient and professional.

Responsible for performance management of staff, including coaching and progressive discipline.

Performs other duties as assigned.

Job Requirements:

Education: Bachelor of Science in Nursing (BSN) required or in progress with commitment to obtain within four (4) years from hire or transfer date. Master of Science in Nursing (MSN) preferred.

Licensure: Current California Registered Nurse (RN) license. Current BLS/Healthcare Provider status as per American Heart Association required. Maintains department required licenses/certifications. *See unit specific grid for additional department requirements.

Certifications: Maintains a minimum of one ANCC Magnet Recognition Program-eligible certification. Effective 1/1/2026, incumbent has one year to obtain certification. New hire/transfers have one (1) year from date of hire or transfer to obtain certification.

Experience/Knowledge: Minimum of two years of effective clinical experience in an acute care hospital.

Substantial knowledge of:

Current nursing principles, theories and practices.
Laws, regulations and hospital guidelines pertaining to professional nursing care of patients.
Principles of CQI and ability to apply these principles including PDSA to improve unit work.
Ability to promote effective collaboration and teamwork among individuals of multiple disciplines and across organizational boundaries.

Specific Duties: Serves as a resource and role model to staff regarding current nursing theory and trends.

Interpersonal Skills:

Communicate effectively both orally and in writing to diverse groups and individuals
Work effectively with administration, employees and medical staff
Identify and analyze complex departmental (and patient care) issues
Make independent decisions and provide counsel and advice to Administration, Director, employees and medical staff
Exercise good judgment and tact in providing leadership, guidance and assistance

Pay Range: The hourly rate for this position is $79.87 - $99.84. The range displayed on this job posting reflects the target for new hire salaries for this position.

Job Specifications:

● Union: Non-Affiliated● Work Shift: Day Shift● FTE: 0.0● Scheduled Hours: 0

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About the Company

Salinas Valley Health

Acute care hospital network and services

Salinas Valley Health is a regional health system that provides inpatient and outpatient care to the Salinas Valley, Monterey Peninsula, and surrounding areas. It operates a 263-bed acute care medical center with over 2,400 staff and 322 physicians, offering Cancer Care, Cardiac Care, Orthopedics, Obstetrics, Stroke, and an Emergency Department that serves more than 6,300 patients a year; it also runs urgent care and surgery networks and hosts the region’s only Perinatal Diagnostic Center, while collaborating with larger hospitals like Stanford. The organization relies on up-to-date medical techniques, modern technology, and a large care team to deliver high-quality patient outcomes, and it earned the Magnet Recognition® in 2021 for nursing excellence. Its goal is to improve community health and well-being by providing accessible, high-quality care and expanding access through partnerships and specialized centers.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salinas, CA
Founded: 1953

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