O

Oracle

Builds databases, business apps and cloud services

Director – Platform Software Engineering

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeNashville, TN, USAIn-person

About the Job

Responsibilities

  • Leads the AI Services platform group and develops strategies and plans to standardize AI platform services, runtimes, application programming interfaces, and software development kits across multiple teams for AI cloud services and robotics for lab automation.
  • Accountable for group results, executive leadership, and governance adherence; makes operational decisions to ensure compatibility, security, and performance.
  • Sponsors cross-group innovation in resilience, capacity modeling, and interoperability.
  • Communicates with executive leadership daily on platform health, risk, and adoption.
  • Defines platform strategy for a group, aligning runtimes, software development kits, and integration frameworks to interoperable, multi-tenant standards.
  • Governs cross-group compatibility and security controls with site reliability engineering and security partners; approves high-risk migrations and deprecations.
  • Owns group-wide resilience and capacity objectives; establishes rollout, canary, and rollback patterns across services.
  • Defines key elements for leads and teams to design multiple software solutions and analyze requirements to align with business and organizational goals.
  • Guides development of software features and enhancements following design specifications, ensuring accessibility, and creates documents clarifying software design and code.
  • Leads design and specification reviews to drive improvements across multiple projects and programs.
  • Directs leads and teams in debugging and troubleshooting software issues.
  • Directs teams to implement functional and non-functional software testing, quality assurance processes, error logging, monitoring, and observability.
  • Optimizes design and development practices to improve performance across products and domains and align execution with organizational goals and business priorities.
  • Directs teams in troubleshooting and resolving application programming interface functionality and integration issues.
  • Directs teams to implement application programming interface versioning, lifecycle, and interoperability strategies.
  • Directs teams in designing and developing software, systems, and services.
  • Coaches managers on providing technical guidance and domain expertise for software architecture decisions and best practices.
  • Directs teams in periodic architecture reviews and ensures adherence to architectural standards.
  • Collaborates with internal and external cross-functional teams and stakeholders to align software architecture with business and customer goals and priorities.
  • Directs teams to implement performance optimization and scalability strategies in software design.
  • Defines processes for regular technology research and evaluation to enhance architecture.
  • Collaborates with internal and external stakeholders, including executive leadership, to understand customer issues and align solutions.
  • Directs teams to provide technical guidance and prioritize customer support for reported issues.
  • Leads teams and sets direction to advocate for customers and suggest product enhancements based on feedback.
  • Influences multiple teams to ensure customer satisfaction through timely issue resolution and effective communication.
  • Directs implementation of training for customer issue and defect handling processes.
  • Leads investigation and troubleshooting of complex, broadly reaching product maintenance issues to reach customer agreement on short- and long-term solutions.
  • Collaborates with teams and leadership to establish, follow, and enforce documented security criteria, evolving industry best practices and processes, and coding standards.
  • Clarifies key elements and objectives for adherence to broad acceptance criteria that affect organizational development processes.
  • Implements complex secure software development practices to prevent security vulnerabilities affecting the organization.
  • Defines key elements for teams to perform periodic maintenance and testing for systems requiring upgrades or patches, including critical vulnerability patches.
  • Ensures teams understand and adhere to service contracts, terms, and conditions.
  • Directs teams to evolve standard operating procedures for development, drive improvements, automate processes, and test and debug systems to ensure service and product availability, health, support, and reliability.
  • Oversees and guides multiple teams managing complex projects or initiatives, monitoring timelines, deliverables, and budgets when applicable to meet strategic objectives.
  • Delegates work, sets priorities, and ensures alignment with business needs; coaches others on adjusting resources or project timelines in response to business changes.
  • Leads cross-functional collaborative efforts to align expectations and strategic objectives.
  • Empowers teams to build and maintain partnerships with business leaders, stakeholders, and customers to address barriers and contribute to organizational success.
  • Promotes transparency and inclusivity by seeking, listening to, and using diverse perspectives.
  • Shares problem-solving strategies across teams and oversees complex operational and technical issues as needed.
  • Coaches teams to analyze complex data and information to resolve ambiguous issues and identify root causes to prevent recurrence.
  • Pursues strategic learning opportunities to maintain expertise and apply best practices organization-wide.
  • Creates opportunities for team members and leaders to develop expertise and innovative skills; identifies organizational skill gaps and promotes knowledge sharing and learning.
  • Evaluates learning strategy effectiveness and recommends adjustments.
  • Empowers teams to develop and implement process, protocol, and workflow improvements across the department.
  • Coaches teams to gain support for ideas and seek feedback on their approaches and methods.
  • Prioritizes and reviews the improvement initiatives roadmap to align it with strategic direction and maximize return on investment.
  • Drives team performance through tailored feedback and coaching in line with performance management processes, guidelines, and expectations.
  • Ensures consistent application of talent development procedures and communicates performance expectations across the organization.
  • Ensures individual development goals align with organizational strategic initiatives.
  • Collaborates with Human Resources to implement talent strategy through hiring and promotion processes.

About the Company

Oracle

Builds databases, business apps and cloud services

Oracle builds databases, business applications, and cloud infrastructure for companies and public-sector organizations. Oracle Database stores and processes business data, while Oracle Cloud Infrastructure provides computing, storage, and networking for applications and AI workloads. Fusion Cloud Applications support finance, human resources, supply chains, and customer service, helping businesses manage everyday operations and reporting. Customers pay for cloud subscriptions and usage, software licenses, support, hardware, and consulting, with deployment options in Oracle's cloud or their own data centers. Oracle was founded in 1977 and is headquartered in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
1977

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