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Bank of Montreal

Runs Canadian and US banks for people and firms

Director Digital Product Management - Wealth Management

Product ManagementPosted on Nov 10
Full-timeIn-person

About the Job

Requirements

  • Significant experience in digital product management, ideally including leadership of large-scale online or mobile client experiences.
  • Experience in wealth management or investing is strongly preferred.
  • Demonstrated experience leading and developing high-performing product managers or product owners.
  • Strong product strategy and roadmap management capabilities, with experience making prioritization and investment trade-offs.
  • Experience managing established digital platforms while simultaneously developing new capabilities and experiences.
  • Strong client orientation, with experience using research, feedback, analytics, and market insights to drive product decisions.
  • Demonstrated ability to partner effectively with business leaders, technology, user experience/design, data, operations, risk, and other stakeholders.
  • Strong understanding of modern digital product development practices, including discovery, agile delivery, experimentation, measurement, and continuous improvement.
  • Bachelor’s degree or equivalent combination of education and professional experience.

Responsibilities

  • Lead and develop a team of digital product owners responsible for Wealth Management online and mobile capabilities.
  • Establish clear product vision, strategies, roadmaps, and priorities across the Wealth digital experience.
  • Create strong product management disciplines that balance client value, business outcomes, risk, and speed to market.
  • Own the ongoing health and evolution of existing digital platforms, not just the delivery of new capabilities.
  • Build relationships with Wealth Management leaders and frontline teams to understand business priorities, client needs, and opportunities.
  • Translate strategic objectives into actionable digital product priorities and roadmaps.
  • Facilitate trade-off decisions when competing priorities, resources, or dependencies require choices.
  • Partner with technology and design teams to shape solutions that are valuable to clients, viable for the business, and scalable over time.
  • Develop an understanding of Wealth Management clients, their goals, behaviors, needs, and pain points.
  • Use client feedback, research, analytics, behavioral data, and other insights to identify opportunities and inform product decisions.
  • Ensure the voice of the client is incorporated throughout the product lifecycle, from discovery and prioritization through launch and continuous improvement.
  • Create experiences that simplify complex financial interactions and make it easier for clients to engage with BMO digitally.
  • Monitor developments in wealth management, investing, fintech, digital experiences, and emerging technologies.
  • Benchmark BMO’s digital experiences against evolving client expectations and leading experiences inside and outside wealth management.
  • Identify opportunities to apply new capabilities and approaches to improve the Wealth client experience.
  • Bring an external perspective to product strategy while determining what makes sense for BMO and its clients.
  • Lead products from discovery and business case development through solution design, delivery, launch, and ongoing optimization.
  • Define meaningful product outcomes and use data to assess performance and guide investment decisions.
  • Work across organizational boundaries to manage dependencies, resolve issues, and maintain momentum against the roadmap.
  • Build an environment of accountability, curiosity, collaboration, and continuous improvement within the product organization.

Desired Qualifications

  • Experience in wealth management or investing.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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