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speakit

Digital dictation and speech recognition solutions

Slovak Technical Support Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€1.3k /mo

About the Job

Requirements

  • Fluency in written and spoken Slovak is required.
  • C1-level English proficiency is required.
  • Technical skills are required.
  • Familiarity with iOS, macOS, or comparable technology is preferred.
  • Relocation to Greece is required.
  • EU citizenship is required.

Responsibilities

  • Act as the first point of contact for Slovak-speaking customers.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide software troubleshooting for mobile devices, including mobile phones and tablets.
  • Assist customers with managing and securing their accounts and passwords.
  • Resolve customers’ online store post-sales requests.
  • Manage large volumes of incoming calls and emails.
  • Build sustainable relationships and trust with customer accounts.
  • Handle customer complaints and provide appropriate solutions.

Desired Qualifications

  • Familiarity with iOS, macOS, or comparable technology.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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