Select Medical

Inpatient and outpatient rehabilitation services network

Commercial Billing Team Lead

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeCamp Hill, PA, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required; some college is preferable.
At least one year of Select Medical billing and/or collecting experience is required.

Responsibilities

Support daily activity and report productivity and other key metrics for team members in assigned functions within the Central Billing Office.
Ensure timely and accurate claim submission to appropriate parties to reduce days in accounts receivable cost-effectively.
Coordinate the daily routines of Patient Billing Representatives across multiple lines of business to ensure policies, procedures, and expectations are followed consistently.
Identify and help resolve issues, communicating openly with management so potential solutions are explored and documented.
Report billing staff productivity and volume regularly.
Perform regular quality and accuracy reviews of staff work.
Communicate trends and accounts-receivable problems to Central Billing Office and Operations management.
Recognize billing issues identified through reporting, management, or daily operations, and provide appropriate company levels with feedback on resolutions.
Follow billing and collection policies, procedures, and expectations; assist with updating procedures as needed.
Train new staff and others as requested, and assist staff with questions, concerns, or problems.
Support other departments and appropriate staff in resolving patient account inquiries.
Encourage constructive work habits and attitudes, including good relationships with hospitals, the public, and insurance carriers.
Support and maintain billing software routines.
Work with carriers and clearinghouses to increase the number of claims sent electronically.
Identify common claim denial reasons and prepare and implement solutions to reduce them.
Maintain quarterly cash-receipt goals for accounts in the 0–30-day bucket and maintain accurate follow-up on accounts in that bucket, with the goal of having claims paid within 30 days.
Perform other duties and projects as assigned.
Follow all HIPAA requirements defined by the Compliance Department.
Support Select Medical's mission and direction within the Central Business Office and throughout the company.

Desired Qualifications

Some supervisory or leadership experience is preferred.
Excellent problem-solving skills.
Personal computer skills, including Microsoft Office (email, Excel, and Word) and Adobe, and the ability to work with multiple programs simultaneously.
Project management skills.
Ability to work independently with minimal daily direction.
Interpersonal and communication skills, including the ability to communicate complex issues clearly and concisely verbally and in writing.
Experience implementing process and workflow enhancements.
Experience working with vendor claim-clearinghouse software.

Overview

Commercial Billing Team Lead

(on-site)

Why work for Select?

We are committed to your growth and success!

-Career Advancement opportunities

-Competitive pay, benefits and PTO

-Eligible for referral bonuses

-Thorough orientation program

-Team oriented environment

- No required weekends

Support the daily activity and reporting of productivity and other key metrics for team members within assigned job function(s) in the Central Billing Office (CBO). The Billing Lead assures timely and accurate claim submission is being completed to appropriate parties to ensure the lowest possible days in accounts receivable, in a cost effective manner. They will coordinate the daily routines of the Patient Billing Representatives in multiple lines of business to ensure that all policies, procedures, and expectations are followed and maintained on a routine and consistent basis. They will identify and assist in the resolution of issues, while openly communicating with management to ensure all recommendations of potential solutions are explored and captured.

Responsibilities

Reporting
Productivity and volume reporting of billing staff on a regular basis.
Perform Quality & Accuracy reviews of staff on a regular basis
· Communicate trends and AR problems with CBO and Operations management.
Recognize and/or act upon billing issues inferred from reported data, management, or daily operations; and provide feedback to the appropriate company levels on resolution(s)
Mentoring
Be familiar with and follow specific billing and collection policies, procedures, and expectations to ensure defined expectations are met or exceeded.
- Assist in updating procedures as needed.
Provide training for new staff and others as requested.
Assist staff with any questions, concerns or problems
Assist and support other departments and appropriate staff members as needed to successfully resolve patients account inquiries.
Encourage development of constructive work habits and attitudes within the department, including the importance of good relations with the hospitals, public and insurance carriers.
Systems
· Support/maintain billing software routines.
Work with carriers and clearinghouses to increase number of claims sent electronically.
Identify common denial reasons and prepare/implement solutions to reduce.
Department
Maintain quarterly goals of cash received in the 0-30 day bucket.
Maintain current, accurate follow up on all accounts zero to 30 days.
- The goal is to have all claims paid within 30 days.
Performing other duties and projects as assigned.
Following all HIPAA requirements as defined by Compliance Department.
Support the mission and direction of Select Medical both within the Central Business Office and throughout the company.

Qualifications

Required

High School Diploma or equivalent, with some college preferable.
Minimum of 1 year Select Medical billing and/or collecting experience

Preferred

Some supervisory/leadership experience preferred
Excellent problem solving skills.
PC skills
- Including but not limited to: Microsoft Office (Email, Excel, Word), Adobe
- Ability to work with multiple programs simultaneously.
Project management skills.
Ability to work independent with minimal daily direction.
Excellent interpersonal and communication skills, including the ability to communicate complex issues clearly and concisely both verbally and in writing.
Experience implementing process and workflow enhancements.
Experience working with vender claim clearinghouse software

Additional Data

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

An extensive and thorough paid orientation program.
Paid Time Off (PTO) and Extended Illness Days (EID).
Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
A 401(k) retirement plan with company match.
No Required Weekends

Equal Opportunity Employer/including Disabled/Veterans

About the Company

Select Medical

Inpatient and outpatient rehabilitation services network

Select Medical operates a network of hospitals and rehabilitation centers across the United States, providing critical illness recovery, inpatient rehabilitation, and outpatient rehabilitation. It coordinates patient care from acute treatment through recovery using both inpatient and outpatient programs, with revenues from patient services, insurance reimbursements, and healthcare partnerships. The organization distinguishes itself with a focused rehabilitation specialty, a large nationwide footprint, and a commitment to employee development and work-life balance to maintain high-quality care. Its goal is to help patients regain independence and return to daily life through effective, patient-centered rehabilitation and recovery services.

Company size: 10,001+
Company stage: IPO
Headquarters: Mechanicsburg, PA
Founded: 1996

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