Service Administrative Assistant

Overview

Quinn Company, your local Caterpillar store, is hiring a Service Administrative Assistant in Bakersfield, California.

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

The Service Administrative Assistant gives information to callers, routes calls, takes messages, maintains files, generates reports, and relieves Manager and Coordinators of clerical work and minor administrative and business detail by performing the following duties.

Wages

Starting wage for the Service Administrative Assistant will depend on experience and education. $18.12 - $26.37

Responsibilities

Essential duties and responsibilities for the Service Administrative Assistant include the following. Other duties may be assigned.

• Reads and routes incoming mail.• Enters approved time cards into Kronos and DBS.• Assist in opening, maintenance and closing of service work orders.• Locates and attaches appropriate file to correspondence to be answered by employer.• Maintains department records for warranties, deliveries, service training and commissions.• Compiles data and prepares reports.• Composes and types routine correspondence. • Organizes and maintains file system, and files correspondence and other records.• When directed by the Manager operations, coordinates schedules and makes appointments.• Arranges and coordinates travel schedules and reservations.• Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.• When directed by Manager, conducts research, and compiles and types statistical reports.• Maintains office supplies.

Supervisory ResponsibilitiesNo supervisory experience.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED) and six months to one year related experience and/or training; or equivalent combination of education and experience. Demonstrate a full competency in Microsoft Office to include Word, Excel, Access and Lotus Notes.

Language SkillsAbility to communicate in writing clearly and effectively; Read with comprehension the necessary related documentation. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of organization.

Physical DemandThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General office environment with climate control. The noise level in the work environment is usually moderate.

This description describes only the general nature and level of work encompassed by this job. This description is not a comprehensive listing of all responsibilities, duties, and skills of employees at this level.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

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