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Kaiser Permanente

Integrated healthcare provider and payer platform

Research Specialist 2 - Research Support

Medical ResearchConfirmed live in the last 24 hours
Full-timePasadena, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or a related field, or a minimum of three years of experience in health research, public health, laboratory or social science research, epidemiology, social or behavioral sciences, health services, or a directly related field.

Responsibilities

  • Execute day-to-day operations of research projects and provide support for research studies.
  • Follow federal and local regulations, standard operating procedures, and Institutional Review Board-approved protocols.
  • Conduct research surveys, focus groups, qualitative interviews, and other data-gathering activities.
  • Assist with or lead training on project support activities, including data collection, administering informed consent, and conducting procedures, under the guidance of experienced team members.
  • Code open-ended and qualitative responses and prepare data for analysis.
  • Review data for accuracy and check for inconsistencies.
  • Perform recruitment, enrollment, consenting, and participant follow-up activities.
  • Answer participant questions regarding basic studies and escalate issues as needed.
  • Create or draft recruitment, data collection, retention, and other study materials in various formats, including online materials.
  • Use tools, systems, and forms for project tracking and documentation.
  • Document and maintain files related to study progress and escalate issues to project managers or investigators.
  • Order supplies, schedule and coordinate meetings, file, and copy to support research operations.
  • Perform literature reviews to support grant proposal drafts.
  • Support drafts of Institutional Review Board protocols, amendments, continuing reviews, and other documentation.
  • Support compliance with requirements for handling research data.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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