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Education First

Global language training and immersion provider

Residence Assistant Lead

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeOxford, UKIn-person

About the Job

Requirements

  • The candidate must be reliable, responsible, and able to work independently.
  • The candidate must be highly motivated, energetic, and positive.
  • The candidate must have an approachable, confident, and friendly personality.
  • The candidate must be customer-service oriented and have strong communication skills.
  • The candidate must be able to motivate, guide, and develop a team.
  • The candidate must have a flexible, hands-on approach to hours and duties because of the on-call nature of the role.
  • The candidate must be attentive to detail, organized, and thorough.
  • The candidate must be able to handle difficult situations calmly under pressure.
  • The candidate must be sensitive to welfare issues.
  • The candidate must be comfortable in a fast-paced environment.
  • A clean enhanced Disclosure and Barring Service check and two references are required.
  • The candidate must be legally able to work in the United Kingdom at commencement of employment.

Responsibilities

  • Live in EF residential accommodation and oversee the comfort, safety, and conduct of students during and outside school hours.
  • Carry out room checks, enforce curfew, and oversee activities within the residence.
  • Deliver a high level of customer service and satisfaction to students.
  • Organize work processes and shifts, and delegate duties across the Residence Advisor team.
  • Ensure weekends run smoothly and support Residence Advisors.
  • Carry out weekly building checks to maintain room and service standards, including updating posters and signs.
  • Organize weekend residence tours, welcome and departure days, and student activities to promote a lively community.
  • Keep accurate lists and information to support the team and suppliers.
  • Assist students with general enquiries and take appropriate action in cases of misconduct, raising concerns with relevant school staff.
  • Ensure safeguarding procedures are in place and share concerns with relevant school staff.
  • Follow EF procedures and take responsibility for fire safety.
  • Liaise with local suppliers and promote the school's image within the community.
  • Participate in the school emergency phone rota.

Desired Qualifications

  • The candidate may benefit from a vibrant, multicultural work environment, regular social events, professional development sessions, and access to EF Hello language learning.

About the Company

Education First

Global language training and immersion provider

EF Education First provides international education services focused on language learning, academics, and cultural experiences. It operates schools and immersion programs in 107 countries, with about 500 schools across 53 countries, delivering both on-site and online education. EF Corporate Solutions offers professional language training for business and government, accessible online via the EF Efekta cloud-school and offline through executive centers in Boston and Cambridge. The immersion programs for executives combine tailored, one-to-one English instruction with blended learning, including ongoing access to EF Efekta cloud resources and unlimited teacher-led conversation classes. EF partners with leading academic institutions and maintains accreditations to keep its courses aligned with professional and academic standards. Its goal is to help individuals and organizations quickly improve English proficiency and broaden international opportunities.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai, United Arab Emirates
Founded
1965

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