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Motel One

Budget design hotel chain offering value

Rececionista Tournant

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeLisbon, PortugalNo salary listedIn-person

About the Job

Requirements

  • Excellent verbal and written communication skills in Portuguese and English.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Strong multitasking skills and attention to detail.
  • Customer-service orientation with a friendly and professional demeanor.
  • Basic accounting skills.
  • Proficiency in programming and calendar management.
  • Experience operating telephone systems.
  • One to two years of experience in a similar administrative or receptionist role.
  • A secondary-school diploma or equivalent is required.
  • Ability to maintain confidentiality and handle sensitive information.
  • Excellent organizational skills and the ability to prioritize effectively.

Responsibilities

  • Cover the Night Auditor's overnight shifts on Fridays and Saturdays during their days off and holidays.
  • Organize and maintain the Front Office, defining necessary standards and work plans in coordination with other departments.
  • Ensure the cleanliness and proper functioning of the reception area, back office, and lounge.
  • Contribute to the overall cleanliness and efficient operation of the hotel.
  • Provide excellent customer service to increase guest satisfaction and loyalty.
  • Support the achievement of company objectives and department budgets.
  • Maintain high quality standards in all guest interactions and operational processes.
  • Collaborate with other departments to achieve business objectives through effective communication.
  • Provide high-quality advice and ensure successful sales of the full Motel One range.

Desired Qualifications

  • An associate degree in Business Administration or a related area is preferred.

About the Company

Motel One

Budget design hotel chain offering value

Motel One runs a network of budget design hotels in Europe. It offers a high-quality, consistently designed hotel experience at an attractive price, focusing on strong locations and efficient service to deliver a reliable value-for-money stay. The product works through standardized, well-designed rooms and public areas that emphasize comfort and simplicity, backed by dependable operations and location strategy. What sets Motel One apart is its combination of affordable rates with thoughtful design and a strong emphasis on staff and guest satisfaction, along with clear career and development opportunities for employees. The company’s goal is to expand across European markets while maintaining high occupancy, award-winning guest experiences, and motivated staff, supported by partners and internal growth initiatives.

Company size
1,001-5,000
Company stage
Private
Total funding
Not listed
Headquarters
Munich, Germany
Founded
1999

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