Reporting Analyst
Sutherland
Reporting Analyst
Sutherland
Global BPO providing customer lifecycle management
We are looking for a Reports Analyst.
Should be analytical and an excellent communicator with quantitative skills.
Our most successful candidates will have:
• At least 2 years of Reports Analyst experience.
• Experience with the usage of Google Sheets
• Bachelor/Master’s degree preferred but not required.
• Proficient in MS Office applications.
• Ability to work with minimum supervision.
• Experience in MS Excel Reporting with MS Access.
• Experience in Power point, Pivot, slicers, and PowerPivot
• Create daily, weekly, and Monthly reports for leadership team.
• Well versed in MS Excel formulas, functions, and controls
• Deliver solution that meet end to end requirements of the clients.
• Analytical mind with a problem-solving aptitude.
• Continually improve reporting process to increase the efficiency.
• Ability to learn new concepts and tools is essential.
Internal:
All your information will be kept confidential according to EEO guidelines.
Global BPO providing customer lifecycle management
Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.
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