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Match Group

Global dating platforms with subscription model

Lead Researcher - Cultural & Consumer Insights

UX ResearchConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$207k - $254k /yrHybrid

About the Job

Requirements

  • A PhD in a behavioral science field, with formal training in research methods and quantitative analysis.
  • At least 5 years of post-PhD applied consumer research experience, including deep expertise in quantitative survey design.
  • Experience designing methodologically sound, engaging surveys for respondents.
  • Experience designing research for external audiences, including press coverage, branded reports, and thought leadership.
  • Ability to define research questions and areas of exploration by synthesizing diverse perspectives and cultural observations.
  • Ability to find the story in data and make insights accessible and compelling.
  • Ability to work collaboratively with Marketing and Product Marketing teams, operate amid ambiguity, and adapt to shifting priorities.
  • Champions team culture in authentic, courageous, and empathic ways.

Responsibilities

  • Partner with Communications and Product Marketing to translate strategic questions into actionable survey design and quantitative analysis.
  • Bring behavioral science and cultural expertise, particularly about Gen Z and dating, identity, and connection, to early brainstorms and shape research questions and exploration areas.
  • Design and field rigorous, creative surveys that translate research questions into precise instruments and provide a good experience for daters.
  • Analyze learnings as they emerge and keep collaborators informed and engaged throughout the process; final story and report ownership sits elsewhere.
  • Support initiatives including Global DATE Reports, localized data stories in markets outside the United States, and product marketing launches such as value proposition testing and feature sentiment.
  • Partner with Communications and Product Marketing, embedding insights work into strategy and planning and connecting opportunities across Marketing and Product.
  • Experiment with survey formats, question design, and analysis approaches to advance quantitative storytelling.
  • Direct external research and strategy agencies, providing clear briefs and strategic direction aligned with CCI goals.
  • Develop an understanding of Hinge storytelling and collaborate with marketing partners on a data-driven, consumer-facing story.
  • Build collaborative relationships with partners across Communications and Product Marketing, including marketing managers in United States, European, and LATAM markets.
  • Develop a research roadmap around key marketing moments in collaboration with marketing partners.

Desired Qualifications

  • Qualitative research experience, including in-depth interviews and ethnographic observation, complementing quantitative survey experience.
  • Cross-cultural or cross-market research experience, including running studies beyond the United States and identifying and contrasting cultural nuances.

About the Company

Match Group

Global dating platforms with subscription model

Match Group runs a family of online dating and social-discovery services. It operates a B2C model built on freemium access, with premium subscriptions and in-app purchases that unlock features like better visibility, advanced search filters, and unlimited interactions, plus an advertising channel. Its apps use a swipe-style interface and real-time, location-based discovery, supported by proprietary matchmaking algorithms and a closed-loop data ecosystem to improve experiences across brands. It emphasizes safety tools such as Face Check. The company differentiates itself by owning a large portfolio of brands (including Tinder, Hinge, and Match) and leveraging cross-brand data and technology to optimize experiences, expand into new markets, and acquire emerging platforms. Its goal is to help people form romantic relationships, friendships, and social connections at a global scale while generating recurring revenue through subscriptions and ads.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Dallas, TX
Founded
1986

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