W

Walmart

Sells groceries and essentials in stores and online

Academy Lead - Non-Complex

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeBroussard, LA, USAIn-person

About the Job

Requirements

  • Three years of general management experience, including financial accountability.
  • Three years of experience supervising 20 or more exempt and non-exempt associates or employees, including performance management, mentoring, and employment decisions such as hiring and discipline.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Responsibilities

  • Drive execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating plans and priorities, removing performance barriers, providing resources, setting and measuring performance standards, adjusting performance, developing contingency plans, and supporting continuous learning.
  • Enhance the learner experience by ensuring the learning environment supports appropriate learning and behavior change, including ensuring the facility is validated for operational standards.
  • Supervise and develop associates by selecting and training them, mentoring them, assigning duties, building a team-based work environment, setting performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting belonging.
  • Execute the Academy program by supporting promotion processes for field operations leaders; maintaining timely class offerings and scheduling; preparing materials; ensuring facilitator readiness through activities such as teach-backs, T3 attendance, and facilitation audits; identifying associate training needs; using appropriate facilitation technology; monitoring program reporting; recommending improvements; maintaining appropriate staffing; reporting training-related issues and complaints; and following company and legal policies for personal and confidential associate files.
  • Promote and support company policies, procedures, mission, values, and ethics standards by training and directing others in their application, ensuring compliance, and supporting the Open Door Policy.
  • Remain current on compliance and operational changes; partner with the store manager; serve as a resource; support facility operations across business hours and days; understand customer business objectives; and stay current on course materials, learning technologies, tools, and facilitation practices.
  • Evaluate the ongoing effectiveness of plans, programs, and initiatives; consult with business partners, managers, coworkers, and stakeholders; solicit and apply suggestions to improve efficiency and cost-effectiveness; and support community outreach events.
  • Deliver functional, compliance-related, and leadership training by preparing materials for assigned blended delivery methods, including instructor-led sessions, Academy Connect, and virtual reality modeling; deliver change initiatives; ensure the Academy facility embraces change; observe learner engagement; apply adult-learning techniques; administer course practices and examinations; and answer questions about course content and application.
  • Provide career-development opportunities by giving best-practice feedback, setting expectations, maintaining dialogue with team members, recommending talent-development solutions, participating in upskilling events, helping develop agendas, supporting execution, following up on desired outcomes, and providing consistent development follow-up.
  • Improve associate learning and education content by partnering with Academy leadership to address gaps, govern training materials and course content, collaborate with stakeholders and content teams, and observe and mentor facilitators to ensure quality content delivery and training.
  • Support certification and promotion processes for field operations associates by assisting with promotions, assessing readiness for next roles, and providing best practices and talent-development recommendations.
  • Build relationships with catchment partners, facility managers, and market and regional teams through communication about training schedules, achievement of catchment training goals, participation in market calls to discuss Academy agendas, addressing facility concerns through problem-solving guidance, and maintaining communication through calls, email updates, and catchment visits.
  • Build high-performing teams; embrace differences in people, cultures, ideas, and experiences; and create a workplace where associates feel supported and connected and can thrive.
  • Build trusting relationships and communicate with impact to motivate and influence.
  • Attract and retain talent, develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of making a positive impact for associates, customers, members, and the wider community, including creating belonging, eliminating waste, and participating in local giving.
  • Act humbly, self-awarely, honestly, fairly, and transparently.
  • Deliver results while putting customers first, adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to plans.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when planning.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience supervising 20 or more associates or employees, including performance management, mentoring, and employment decisions such as hiring and discipline.
  • Experience supervising exempt and non-exempt associates.
  • Walmart experience supervising exempt and non-exempt associates or employees, including performance management, mentoring, and employment decisions such as hiring and discipline.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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