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Despegar

Online travel agency: flights, hotels, rentals

GRC Manager

Security Governance, Risk & ComplianceConfirmed live in the last 24 hours
Full-timeBuenos Aires, ArgentinaNo salary listedHybrid

About the Job

Requirements

  • A university degree in Cybersecurity, Engineering, Computing, Business Administration, Technology Law, or a related field is required.
  • Demonstrated leadership experience in GRC, Data Protection, and/or PCI is required.
  • Strong interest and practical experience applying Artificial Intelligence to business is required.
  • Demonstrated ability to interact with large language models using prompt engineering, conceptualize agent-based workflows, and understand the limitations and controls required for AI tools is required.
  • Knowledge of privacy regulations such as GDPR is required.
  • Familiarity with ISO/IEC 27001, NIST, CIS Controls, and COBIT is required.
  • Advanced English proficiency is required.

Responsibilities

  • Lead security governance, data protection, security controls, risk, TPMA, and PCI certification practices, reporting to the Senior Manager of GRC.
  • Redefine methodologies using automation and intelligent agents for repetitive workflows such as vendor questionnaires and control mapping, prioritizing adoption and reducing friction for nontechnical teams.
  • Maintain and evolve the policy and procedure framework using a Docs-as-Code approach, including Git repositories, code reviews as approval, and rendered frontends to ensure regulatory traceability and version control.
  • Define technical and organizational measures to protect sensitive data and collaborate closely with the Data Protection Officer.
  • Establish early AI governance practices and clear data-handling policies before deploying new agents or tools.
  • Serve as the focal point for third-party assessments.
  • Coordinate a progressive automation roadmap, from low-risk tasks to intensive decision-support activities such as gap analyses and risk registers.
  • Design KPI and KRI dashboards for the Executive Committee.
  • Maintain traceability from the control framework to PCI, SOX, DORA, NIS2, the EU AI Act, and CSRD.

Desired Qualifications

  • Knowledge of AI risk frameworks such as the NIST AI Risk Management Framework is valued.
  • CISM, CRISC, CISA, or CISSP certifications are valued.

About the Company

Despegar

Online travel agency: flights, hotels, rentals

Despegar.com operates as a travel booking platform in Latin America, letting travelers find and reserve flights, hotels, car rentals, and other travel services. Users search across multiple providers on Despegar’s site, compare options, and complete bookings directly, with the company earning commissions from suppliers for each transaction and additional revenue from advertising and related services. The platform differentiates itself through its regional focus on Latin America, a wide catalog of travel products from various providers, and its business model that relies on commission revenue and ads rather than owning all inventory. Despegar’s goal is to streamline how travelers in the region discover and book travel, expanding its market share in Latin America’s online travel market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Buenos Aires, Argentina
Founded
1999

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