Full-Time

Software Engineer

Voice Team

Confirmed live in the last 24 hours

PolyAI

PolyAI

201-500 employees

Develops customized voice assistants for businesses

Consulting
AI & Machine Learning

Junior, Mid

Remote in UK

Flexible working from home policy; can work from outside the UK for up to 6 months each year.

Category
Backend Engineering
Software Engineering
Required Skills
Microsoft Azure
Python
JavaScript
Data Structures & Algorithms
AWS
Go
REST APIs
Google Cloud Platform
Requirements
  • 2+ years Professional experience in a software development role
  • Hands-on experience in designing, deploying, and maintaining RESTful APIs
  • Experience with multiple programming languages, such as Python, Go or Javascript
  • Experience with one or more cloud services: AWS, GCP, Azure
  • Working proficiency in verbal and written English
  • Understanding of algorithms, data structures, system design and complexity analysis
  • Bachelor’s degree or Master’s in Computer Science, Engineering, a relevant technical field or equivalent practical experience
Responsibilities
  • Building and maintaining internal tools which allow speedy data annotation and curation for training machine learning models, as well as admin panels for observability and rollouts of critical pipeline changes.
  • Developing software for enhancing the performance, scalability and feature set of our real time communications platform.
  • Contributing to the implementation of our multi-tenant infrastructure, across multiple cloud vendors.
  • Taking a major role in our software development, through writing code, tests, as well as contributing to design ideas, documents and performing code reviews.

PolyAI creates customized voice assistants for businesses, particularly in the customer service sector and call centers. These voice assistants manage customer inquiries in multiple languages, reducing hold times and improving satisfaction. The company stands out by offering quick deployment and seamless integration into existing systems, with a focus on continuous improvement. PolyAI aims to transform call centers into revenue-generating operations while enhancing customer service.

Company Stage

Series C

Total Funding

$115.1M

Headquarters

London, United Kingdom

Founded

2017

Growth & Insights
Headcount

6 month growth

22%

1 year growth

28%

2 year growth

38%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with AWS enhances scalability and security for enterprise clients.
  • Collaboration with OpenTable expands market reach into the restaurant industry.
  • Strategic partnership with AVANT increases customer base and market penetration.

What critics are saying

  • Teneo.ai's multilingual agent poses a competitive threat to PolyAI's language capabilities.
  • AI hallucinations could undermine the reliability of PolyAI's voice assistants.
  • Rapid growth of generative AI startups in London may impact talent acquisition.

What makes PolyAI unique

  • PolyAI's voice assistants offer multilingual support in 10 languages, enhancing global customer service.
  • The company promises quick deployment in six weeks, minimizing business disruption.
  • PolyAI's seamless integration into existing tech stacks reduces the need for replatforming.

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