Full-Time

Software Engineer

Voice Team

Confirmed live in the last 24 hours

PolyAI

PolyAI

201-500 employees

Develops customized voice assistants for businesses

Consumer Software
Consumer Goods

Junior, Mid

Remote in UK

Flexible working from home policy; work from outside of the UK for up to 6 months each year.

Category
Backend Engineering
Software Engineering
Required Skills
Microsoft Azure
Python
JavaScript
Data Structures & Algorithms
AWS
Go
REST APIs
Google Cloud Platform
Requirements
  • 2+ years Professional experience in a software development role
  • Hands-on experience in designing, deploying, and maintaining RESTful APIs
  • Experience with multiple programming languages, such as Python, Go or Javascript
  • Experience with one or more cloud services: AWS, GCP, Azure
  • Working proficiency in verbal and written English
  • Understanding of algorithms, data structures, system design and complexity analysis
  • Bachelor’s degree or Master’s in Computer Science, Engineering, a relevant technical field or equivalent practical experience
Responsibilities
  • Building and maintaining internal tools which allow speedy data annotation and curation for training machine learning models, as well as admin panels for observability and rollouts of critical pipeline changes.
  • Developing software for enhancing the performance, scalability and feature set of our real time communications platform.
  • Contributing to the implementation of our multi-tenant infrastructure, across multiple cloud vendors.
  • Taking a major role in our software development, through writing code, tests, as well as contributing to design ideas, documents and performing code reviews.

PolyAI creates customized voice assistants for businesses, focusing on the customer service sector and call centers. Their multilingual assistants help manage customer inquiries, reducing hold times and improving satisfaction, particularly in the hotel industry. With a quick deployment time of six weeks or less, PolyAI integrates seamlessly into existing systems and continuously updates its technology. The company's goal is to turn call centers into revenue-generating operations while enhancing customer service.

Company Stage

Series C

Total Funding

$115.1M

Headquarters

London, United Kingdom

Founded

2017

Growth & Insights
Headcount

6 month growth

23%

1 year growth

29%

2 year growth

48%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with AWS enhances scalability and security for enterprise clients.
  • Collaboration with OpenTable opens new revenue streams in the restaurant sector.
  • Series C funding of $50M supports global expansion and product development.

What critics are saying

  • AI hallucinations could undermine the reliability of PolyAI's voice assistants.
  • Teneo.ai's multilingual capabilities pose a competitive threat to PolyAI.
  • Rapid growth of AI startups in London may impact PolyAI's talent acquisition.

What makes PolyAI unique

  • PolyAI's voice assistants support 10 languages, enhancing global customer service capabilities.
  • Quick deployment in six weeks or less sets PolyAI apart from competitors.
  • PolyAI's seamless integration into existing tech stacks minimizes disruption for businesses.

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