TMTT Sales & Clinical Manager

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you'll make an impact:

• Lead, manage, coach and develop a high-performing team of Field Clinical Specialists across a defined region to achieve business and sales objectives, with a strong focus on people leadership, employee development, engagement and performance.
• Build and execute a robust talent development strategy for the team, including ongoing coaching, performance management, career development, succession planning and mentoring of direct reports.
• Create a strong leadership culture that promotes accountability, collaboration, continuous improvement and high performance, while empowering team members to maximize their individual and collective potential.
• Ensure effective hiring, onboarding, development and retention of talent within the region, building the capabilities required to support current and future business needs.
• Provide clear direction and priorities to the team, ensuring appropriate resource allocation, territory planning and workload management to maximize business impact.
• Manage, coach and motivate the team to ensure achievement of sales targets and execution of business priorities across assigned territories.
• Partner closely with team members in complex customer and selling situations, providing leadership, guidance and support to successfully navigate business challenges and opportunities.
• Drive the business across the region by identifying growth opportunities, developing strategic customer relationships and ensuring strong execution of commercial plans.
• Build and maintain strong relationships with key customers and stakeholders, while supporting the team in developing effective partnerships across their respective territories.
• Identify capability and training needs across the team and partner with relevant stakeholders to implement development initiatives and share best practices across regions.
• Identify opportunities for improvement and lead the implementation of changes that enhance team effectiveness, customer experience and overall business performance.
• Collaborate effectively with cross-functional and regional stakeholders to ensure alignment between commercial, clinical and business priorities.
• Develop and support relationships with key opinion leaders and other strategic external stakeholders as appropriate.
• Maintain a solid understanding of the medical device environment and relevant cardiovascular and surgical procedures to effectively lead the business and support the team, without requiring the position to be a clinical or physician profile.

What you'll need:

• Bachelor’s degree in business, Healthcare, Life Sciences or a related field.
• Significant progressive experience in the medical device industry, with strong commercial and business leadership experience.
• Extensive leadership experience, including demonstrated experience directly managing, coaching and developing teams.
• Proven track record of building and leading high-performing teams and driving results through others.
• Experience attracting, selecting, onboarding and retaining strong talent.
• Strong ability to lead teams through change, establish clear priorities and create accountability for results.
• Strong commercial acumen and demonstrated ability to successfully manage complex sales environments and strategic customer relationships.
• Ability to influence and collaborate effectively across different functions and organizational levels.
• Strong communication, interpersonal and stakeholder management skills.
• English proficiency required; Spanish is highly desirable.

What else will help you: 

• Demonstrated skill set to manage assigned team and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
• Extensive understanding of cardiovascular science and cardiovascular anatomy, pathology and physiology relevant to Edwards Critical Care product line (required);
• Strong understanding of hemodynamic monitoring and our Edwards Critical Care product line
• Excellent written and verbal communication skills
• Excellent interpersonal relationship skills including negotiating and relationship management skills with ability to collaborate with others to drive achievement of objectives
• Demonstrated leadership progression within a field based clinical role and/or the nursing field
• Demonstrated understanding of the key drivers of the medical device and healthcare business environment
• Demonstrated ability to drive change
• Demonstrated ability to drive utilization of products which require physician behavior change
• Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making
• Proficient in Microsoft Office Suite and related tools and systems
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control