Volunteer Coordinator

Summary

Join our Team at Mercy Medical Center - Now Hiring a Volunteer Coordinator!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

Mercy is seeking a Volunteer Coordinator to support our Volunteer Program! The Volunteer Coordinator will work hand in hand with the Director of Community Engagement and Volunteer/Student Programs to facilitate the onboarding and placement of Mercy's Volunteers and assist with managing Mercy's Volunteer Program.

Responsibilities include:

• Maintain departmental volunteer schedules, the volunteer "record-keeping" system, affiliation agreement files, and volunteer supply inventory
• Assist with onboarding candidates utilizing the HRIS system & act as the primary liaison with Mercy’s Employee Health staff to ensure volunteers/students meet onboarding compliance standards
• Conduct monthly volunteer attendance audits, volunteer candidate interviews, regular volunteer rounding, and new volunteer orientation
• Ensure/promote volunteer compliance with GHO/OSHA learning modules including subsequent annual compliance and annual health standards. Provide ongoing correspondence with volunteers relating to logistical matters and activities (handwashing reminders, HIPAA compliance reminders, celebratory activities)
• Participate in Maryland Healthcare Directors of Volunteer Services organization activities to assist in promoting the profession
• Assist with planning and conducting volunteer recognition activities
• Respond to phone and email questions and inquiries in a timely manner
• Coordinate ongoing volunteer departmental activity in the absence of the Director
• Create ID badges as need arises
• Support HR activities/events and functions (recruitment fair support, e.g.)
• Support activities relating to and be a resource for Mercy High Women in Medicine Program, Cristo Rey corporate internship program, Baltimore City’s summer YouthWorks Program.
• Coordinate and process monthly volunteer terminations for individuals who have completed their volunteer service

Requirements

• Must possess a high school diploma or GED. BA in Human Resources or Business preferred.
• 1-3 years of Community, Volunteer, and/or Human Resources experience

Min

USD $21.98/Hr.

Max

USD $36.27/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.