Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

After-Sales Service Salesperson

Equipment MaintenanceConfirmed live in the last 24 hours

Full-timeSaint-Paul-lès-Romans, FranceNo salary listedIn-person

About the Job

Requirements

Ability to diagnose breakdowns and malfunctions and resolve technical problems.
Strong interpersonal and customer-service skills.
Ability to prioritize tasks.
Knowledge of small-engine mechanics for outdoor power equipment is appreciated.

Responsibilities

Welcome and serve customers by responding appropriately to their needs.
Diagnose the causes of breakdowns and malfunctions.
Order the necessary spare parts and components.
Assemble new equipment and perform start-ups.
Carry out seasonal maintenance and repairs.
Track after-sales-service files.
Organize and ensure the proper condition of the after-sales-service area.
Advise customers on the outdoor power equipment range.
Work flexibly across the entire store.

Desired Qualifications

Knowledge of small-engine mechanics for outdoor power equipment.

Description du poste

Acteur / Actrice de la réparation des produits et de la satisfaction de la clientèle, vos missions principales seront :

Accueillir et servir le client en répondant de manière adaptée à ses besoins ;
Diagnostiquer les causes de la panne / dysfonctionnement ;
Commander les pièces détachées nécessaires (pièces/composants) ;
Effectuer le montage du matériel neuf et les mises en route ;
Réaliser les entretiens saisonniers et les réparations ;
Suivi des dossiers SAV ;
Organiser et s’assurer de la bonne tenue du local SAV ;
Conseiller le client sur la gamme motoculture ;
Polyvalence sur l'ensemble du magasin.

Qualifications

Vos atouts pour ce poste :

vous êtes animé/e par la résolution de problèmes techniques,
êtes doté/e d’un excellent relationnel
savez prioriser vos tâches
connaissances en petite mécanique motoculture appréciées

Informations supplémentaires

About the Company

Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Groupement Les Mousquetaires is a European, multi-brand retail group operating in Portugal, France, Poland, and Belgium with banners Intermarché, Bricomarché, and Roady. Local store owners participate in management, giving near-community focus and a shared governance model, while offering groceries, home improvement goods, and automotive services through its network. This structure blends multiple brands with a cooperative-style ownership approach, enabling close local ties and tailored assortments different from fully centralized chains. Its goal is to maximize proximity to communities by leveraging local ownership and diverse formats to serve customers, partners, and employees.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Alcanena, Portugal
Founded: 1969

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