Amazon

Sells products online and rents cloud computing

General Manager - Operations

Warehouse & FulfillmentPosted on Nov 10

Full-timeOlive Branch, MS, USA

About the Job

Requirements

A bachelor's degree or foreign equivalent in Industrial Engineering, Supply Chain Management, Operations Management, or a related field is required.
Five years of experience in the job offered or a related occupation is required.
Five years of direct management experience leading an operation comprising at least 200 salaried and hourly team members in a manufacturing, production, distribution, or logistics environment is required.
Five years of experience implementing process improvements is required.
Five years of experience with Lean/Six Sigma methodologies is required.
Five years of experience with warehouse management systems, including robotics, high-speed conveyor systems, and highly automated equipment, is required.
Five years of experience leading and executing, demonstrated through performance metrics and process improvements, is required.

Responsibilities

Own and deliver the operational budget of approximately $100 million or more.
Set clear goals for safety, customer experience, and productivity, and deliver on them.
Create an environment of innovation and continuous improvement within the fulfillment center by embracing new technology and ideas from the fulfillment center team.
Support scalable company growth by developing and enabling the success of each member of the leadership team.
Engage associates to use Lean/Six Sigma tools and concepts to reduce waste and drive process improvement.
Drive the quality of individual standard work to ensure critical quality and safety practices are followed.
Build and maintain strong partnerships with upstream and downstream customers and suppliers, including fulfillment centers, air hubs, sort centers, and delivery stations.
Build and maintain strong partnerships with support teams, including corporate support, Human Resources, Finance, Environmental Health and Safety, Quality, Loss Prevention, Learning and Development, Information Technology, and Reliability Maintenance and Engineering.
Recommend policies and programs to support the organization’s competitive position and the operation’s profitability.
Facilitate on-time shipping and product availability to meet quality standards and cost objectives.
Ensure the fulfillment center adheres to company policies and administers practices fairly and equitably.
Oversee product flow and implement new processes as required to improve efficiency and support growth in new product lines and services.
Uphold Amazon’s culture, leadership principles, and values in the building and in the community.
Domestic travel up to 25% may be required to perform role responsibilities.

Description

MULTIPLE POSITIONS AVAILABLE

Employer: Amazon.com Services LLC
Offered Position: General Manager, Operations – AMZ003544
Job Location: 11505 Progress Way, Olive Branch, MS 38654
Job Number: AMZ003544

Position Responsibilities: Own and deliver the operational budget of approximately $100 million+. Set clear goals for safety, customer experience and productivity, and successfully deliver on them. Create an environment of innovation and continuous improvement within the fulfillment center by embracing new technology and ideas from the fulfillment center team. Support the scalable growth of the company by developing and enabling the success of each member of the leadership team. Engage associates to leverage Lean/Six Sigma tools and concepts to reduce waste and drive process-improvement. Drive the quality of individual standard-work to ensure critical quality and safety practices are followed. Build and maintain strong partnerships with upstream and downstream customers/suppliers, including FC’s, air hubs, sort centers, and delivery stations. Build and maintain strong partnerships with support teams, including corporate-based support, HR, Finance, Environmental Health and Safety (EHS), Quality, Loss Prevention, Learning & Development (L&D), IT and Reliability Maintenance and Engineering (RME). Recommend policies and programs to ensure the organization’s competitive position and the profitability of the operation. Facilitate on-time shipping and product availability to meet quality standards and cost objectives. Ensure the fulfillment center adheres to company policies and administers practices in a fair and equitable manner. Oversee product flow and implement new processes as required in order to improve efficiency and to support growth in new product lines and services. Uphold the best of Amazon culture, leadership principles, and values in the building and in the community.

Domestic travel up to 25% to perform role responsibilities may be required.

Basic Qualifications

Position Requirements: Bachelor’s degree or foreign equivalent in Industrial Engineering, Supply Chain Management, Operations Management, or related field and five (5) years of experience in the job offered or related occupation. Must have five (5) years of experience with: direct management leading an operation comprising of at least 200 salaried and hourly team members in a manufacturing, production, distribution, or logistics environment; implementing process improvements; Lean/Six Sigma methodologies; warehouse management systems including robotics, high-speed conveyor systems, and highly automated equipment; and experience leading and executing, shown through performance metrics and process improvements.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours/week, 8:00am – 5:00pm, Salary Range $168,792 - $200,900 / year

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information visit: https://www.aboutamazon.com/workplace/employee-benefits. #0000

Apply Online at www.amazon.jobs, searching by AMZ003544

Preferred Qualifications

Please see job description and position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size: 10,001+
Company stage: IPO
Headquarters: Seattle, WA
Founded: 1994

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