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Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Medical Education Senior Specialist

Administrative SupportConfirmed live in the last 24 hours
Full-timeKanto Region, JapanNo salary listed

About the Job

Requirements

  • Excellent English and Japanese communication skills, both oral and written, and interpersonal skills to interact in a diverse, challenging environment.
  • Strong project management skills.
  • Strong attention to detail and analytical skills.
  • Understanding of multimedia materials and techniques.
  • PC skills using Microsoft Word, Excel, and PowerPoint applications.
  • Ability to work effectively with others in a matrix environment.
  • Detail-oriented with strong organizational skills and ability to manage a demanding workload.
  • Ability to work in a team environment and build relationships within and outside the organization.
  • Availability to work a flexible schedule, including weekends and evenings as needed.
  • Tertiary-level qualification with at least 5 years of relevant experience in events organization and administration, preferably in the healthcare industry.

Responsibilities

  • Work with the Senior Director, Medical Education & Sales Training, APAC and the Director, Medical Education, Japan to implement APAC Intra-Regional Surgeon Visitation in Japan, APAC Center of Excellence Programs in Japan, and manage faculty engagement requests from outside Japan.
  • Manage and track intra-regional visitation requests submitted to the Zimmer Biomet Institute (ZBI).
  • Liaise with internal and external stakeholders to validate requests and coordinate visitation plans.
  • Ensure visiting surgeons complete all required documentation and receive necessary pre-reading or preparatory materials.
  • Collect and review post-visitation feedback to support continuous improvement.
  • Maintain faculty databases, including hospital requirements, operating schedules, products, techniques, and related information.
  • Execute compliance, travel, and event logistics in accordance with ZBI protocols.
  • Oversee event registration processes and maintain visitation information through systems such as CVENT, Medispend, and Concur.
  • Maintain records and documentation in compliance with Global Policies and Procedures.
  • Process faculty payments, back-charging activities, and healthcare professional (HCP) expenses in alignment with budgets, policies, and compliance requirements.
  • Support the annual recontracting of ZBI Japan faculty and the collection of related documentation.
  • Process departmental expenses through approved finance systems in accordance with financial protocols.
  • Review and manage APAC requests for the engagement of Japan faculty outside the Japan region.
  • Provide guidance to the APAC team on suitable faculty and detail their areas of expertise, compensation frameworks, and local financial processes for HCP payments.
  • Serve as the primary contact for Japan faculty during engagement planning, facilitating connections with APAC stakeholders as required.
  • Monitor each faculty engagement, ensuring the faculty member is informed and supported throughout the process.

About the Company

Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Zimmer Biomet manufactures and markets musculoskeletal medical devices and instruments for joint replacement, surgical trauma, and sports medicine. Its products include joint implants, surgical tools, and smart implants, often supported by robotic-assisted surgery systems. The company develops, produces, and sells these devices and provides services such as medical education and training to healthcare professionals to support procedures and outcomes. Compared with competitors, Zimmer Biomet benefits from a long history (over 90 years), a global footprint, and a focus on integrated solutions that combine advanced implants with robotics technology and education partnerships. Its goal is to advance patient care by delivering reliable devices, technologies, and professional training that improve surgical outcomes and collaboration with healthcare providers.

Company size
10,001+
Company stage
IPO
Headquarters
Warsaw, IN
Founded
1927

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