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Global Medical Virtual Assistants

Operations Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, Philippines

About the Job

Requirements

  • At least 3–5 years of proven experience as an Operations Manager.
  • Experience working remotely is highly preferred.
  • Highly proficient in written and spoken English.
  • Intermediate skills with Microsoft Office systems and GSuite.
  • Strong analytical and project management skills, with attention to detail and execution.
  • US healthcare experience is required.
  • Medical experience is preferred.
  • Must be open to working night shifts.
  • Must have a computer with an Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000-series or higher processor, 8 GB RAM, and Windows 11 64-bit or macOS Sonoma 14 or later.
  • Must have a USB headset with noise-cancelling capability and a camera capable of clear video output.
  • Must have a backup computer meeting the specified minimum processor, memory, and operating-system requirements, or a UPS capable of powering the workstation for at least 3 hours and supporting the required devices.
  • Must have a primary DSL or fiber internet connection of at least 100 Mb/s and a backup cellular connection of at least 20 Mb/s.

Responsibilities

  • Promote company culture that encourages high performance and morale.
  • Develop and lead high-performing teams through consistent coaching.
  • Ensure internal processes are implemented and followed by performing quality control and monitoring key performance indicators.
  • Train and support the operations planning process so team members are equipped to perform their jobs.
  • Plan and execute strategic initiatives to drive growth through customer focus and collaboration, and drive revenue volume through targeted business plans.
  • Create and monitor team projects while supporting the CEO and executive team's vision and process ideals.
  • Support coordination among all business functions.

Desired Qualifications

  • Medical experience is preferred.
  • Recommended system specifications include an Intel Core i7, i9, or Core Ultra processor or AMD Ryzen 7 3000-series or higher, 16 GB RAM, Windows 11 64-bit or macOS Tahoe or later, a USB headset with noise-cancelling capability, and a clear-video camera.
  • Recommended backup internet is at least 20 Mb/s by cellular or wired connection.
  • Performance-based increases are offered.

About the Company

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