Community Engagement Manager - Transportation

Job Description Summary

Department - Transportation

Job Description

Job Type: Classified

Job Classification: 5316 - Community Engagement Manager

Salary Grade: 14

Pay Range

Hiring Range: $65,457 - $78,540 Annually

Pay Range: $65,457 - $91,644 Annually 

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Pay Range is the entire compensation range for the position.

Pima County Department of Transportation is seeking a Community Engagement Manager specializing in community and public relations. This position leads outreach and public engagement efforts and builds collaborative relationships with stakeholders. The ideal candidate will have exceptional leadership skills, along with excellent written and verbal communication skills.

The Community Engagement Manager plays a pivotal role in building meaningful relationships between Transportation and other County departments, outside agencies, and the public. Acting as a liaison, the Community Engagement Manager facilitates communication, collaboration, and participation to enhance community involvement while supporting organizational initiatives. Responsibilities include organizing events, managing outreach efforts, cultivating partnerships, preparing and editing organizational publications for internal and external audiences.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Develops, implements, and manages community engagement programs and initiatives in alignment with department goals and priorities;
• Manages and administers operational and program activities supporting community engagement and evaluates program effectiveness and success;
• Develops and maintains effective working relationships with other county departments, public and private agencies, organizations and groups to achieve program goals and objectives;
• Oversees communication efforts with community members, working collaboratively with marketing and support teams and serving as a program contact person associated with community awareness activities;
• Reviews and analyzes routine and special reports detailing the status and/or success of the program, prepares recommendations and/or initiates corrective action;
• Develops, writes and administers the program's annual budget, prepares program-related financial forecasts and identifies funding sources to support program activities;
• Develops, negotiates, monitors, and administers contracts, intergovernmental agreements, and/or financial and service agreements for the program managed;
• Analyzes federal, state and local legislation and ensures program compliance with applicable regulations and policies;
• Directs organizational and management studies for the purpose of identifying problems and alternative solutions to the problems;
• Supervises and mentors program staff and volunteers, providing guidance, support, and professional development opportunities.

Minimum Qualifications:

Bachelor's degree from an accredited college or university with a major in a program-related field, as defined by the department head at the time of recruitment AND four years of professional level experience in coordinating, monitoring, administering or managing program or specialized work unit activities. 

(Relevant professional level experience and/or education from an accredited college or university may be substituted.)

OR:

Four years of experience with Pima County in a professional administrative classification INCLUDING one year in a supervisory capacity.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 
 
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum twelve (12) years experience in public relations.
• Minimum ten (10) years experience supervising a public relations and/or community outreach team.
• Minimum ten (10) years experience coordinating public meetings, preparing PowerPoint presentations, public speaking, and meeting facilitation.
• Minimum ten (10) years experience creating detailed reports, memoranda/letters, and email responses regarding community outreach.
• Minimum ten (10) years experience writing and implementing public outreach plans and monitoring and adjusting for optimal effectiveness.

Selection Procedure: 
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.  

Supplemental Information: 

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record. 

Special Notice Items: Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship. This position will require a post-job offer physical and/or drug screen. 

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Action Activity - bending, reaching; Motion Activity - simple and firm grasping, fine movement; Hearing Activity - in noisy areas and behind themselves; Speaking Activity - in person, on the person, on a cell; Vision/other - operate motor vehicle, distinguish colors, have depth perception, have peripheral vision. Frequently required to lift, push or pull objects weighing up to 50 pounds.

Working Conditions: Working conditions will be determined by the position.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.