Employee Support Manager

The Role

The Employee Support Manager is more than a program manager. You’ll be the person who makes sure every Willmeng employee feels welcomed, recognized, and cared for, starting on day one. You’ll bring onboarding and orientation to life, guide employees through their benefits and time away, and lead the recognition, wellness, and culture programs that have made Willmeng one of Arizona’s Best Places to Work. If you love creating moments that matter and making the details look effortless, you’ll thrive here.

What you will accomplish

• Give every new hire an unforgettable start through onboarding and orientation.
• Be employees’ go-to guide for benefits, from new hire enrollment to open enrollment and our benefits fair.
• Walk alongside employees who need time away, helping them find the leave options that fit their lives.
• Plan recognition programs, milestones, and employee celebrations across our offices.
• Champion wellness programs that support physical, financial, and mental wellbeing.
• Bring our summer intern experience to life, and support employees through offboarding with our People Operations Business Partners.
• Lead and grow a small, mighty team.

What you will bring

We’re looking for someone warm, organized, and energized by creating great experiences for others. The ideal candidate is equally comfortable running a flawless onboarding process, planning a memorable event, and leading a teammate to do their best work.

Required

• Five or more years of experience in employee experience, onboarding, engagement, events, or people programs.
• Experience leading or mentoring others.
• Strong event, vendor, and budget management skills.
• Working knowledge of how benefits, leave, and onboarding compliance requirements affect employee programs.
• Exceptional organization, attention to detail, and written communication skills.
• Ability to work primarily from our Phoenix office and travel 20–30% to satellite offices and jobsites.
  

Preferred

Experience in construction, manufacturing, or similar industries.
Hospitality or high-volume, multi-site experience.
Experience running cohort-based onboarding or orientation programs.
Experience with HRIS platforms and onboarding systems.

You’re inspired by our values

• Altruistic - Our foundation is built upon the authentic, selfless concern we share for the success and wellbeing of others.
• Fair 360 - We illuminate with kindness by seeking to understand before being understood and by caring more than may seem reasonable so we can achieve genuine success for all.
• Strategic - The blueprint that guides the creation of a genuine place of purpose expresses the clarity of our vision, the rigor of our thought and the character of our word.
• Sincere - We present no facades, only genuine elevations of truth, trust, and wholehearted loyalty to the employees we mentor, the clients we serve and the communities we call home.
• Nimble - Our structural integrity is ensured through the balance of resourcefulness, responsiveness, and adaptability and strengthened by being well-rounded in the market to serve at the highest levels.

Compensation 

Alongside cash, our total compensation package includes comprehensive benefits and 100% employee ownership. From wellness to work life, our benefits support our employees' total wellbeing.

Benefits

• Employee Stock Ownership Plan
• Discretionary annual bonus 
  
• 401k with employer match
• Employee medical, dental, and vision insurance 100% covered, with options to add dependents at 50% coverage by Willmeng
• Flexible Time Off Policy
• 9 paid company holidays
• 3 consecutive weeks of parental bonding leave, with an additional 3-5 weeks of disability leave for delivery recovery
• Spacious break rooms with healthy meals & snacks provided at no additional cost
• Team-building activities, including volunteer opportunities