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Rand Group

ERP implementations and business process optimization

D365 Business Central Consulting Manager

Implementation & Technical Account ManagementPosted on Nov 5
Full-timeRemote in Canada

About the Job

Requirements

  • At least 8 years of experience implementing and supporting Microsoft Dynamics NAV, Dynamics 365 Business Central, or a comparable mid-market ERP solution.
  • Experience leading functional ERP consulting engagements, including solution design, client workshops, testing, training, and deployment.
  • Knowledge of business processes across finance, purchasing, sales, inventory, and distribution.
  • Experience managing multiple projects, priorities, and client stakeholders in a consulting environment.
  • Experience mentoring consultants and contributing to team development, resource planning, and delivery excellence.
  • A bachelor's degree in accounting, finance, business administration, information systems, or a related field.
  • Ability to translate complex requirements into practical solutions.
  • Working knowledge of reporting, data migration, testing processes, and ERP implementation methodology.

Responsibilities

  • Lead functional D365 Business Central implementations across discovery, requirements gathering, solution design, configuration, testing, training, deployment, and post-go-live support.
  • Serve as the functional lead for core business processes including finance, purchasing, sales, inventory, warehousing, and related operational workflows.
  • Translate client business requirements into scalable Business Central solutions and recommend best practices that improve efficiency, controls, and reporting.
  • Manage multiple client engagements, project scope, timelines, budgets, risks, and resource allocation to ensure successful delivery.
  • Build and maintain client relationships, act as a trusted advisor, and identify opportunities for additional services and long-term partnership growth.
  • Review deliverables and oversee quality assurance for configuration, documentation, testing, training, and deployment activities.
  • Coach, mentor, and develop consultants while supporting performance management, team utilization, and knowledge sharing across the practice.
  • Partner with leadership on practice development, delivery standards, staffing, and continuous improvement initiatives.
  • Serve as an escalation point for complex functional issues and help drive resolution with clients and internal teams.

Desired Qualifications

  • Manufacturing experience is a plus.

About the Company

Rand Group

ERP implementations and business process optimization

Rand Group provides professional services to help small and mid-sized businesses improve their operations using technology. They guide clients through unbiased software selection and implement business management software from major ERP providers, then support ongoing infrastructure and managed services to ensure smooth operation. Their products work by assessing a company’s needs, choosing the right ERP or related software, and integrating it into the business with expert implementation and ongoing support. Rand Group differentiates itself by offering independent, vendor-neutral guidance combined with end-to-end services across software selection, implementation, infrastructure, and support, backed by partnerships with Microsoft, Oracle NetSuite, and Sage ERP. The company’s goal is to help clients transform their operations and achieve better efficiency and control over their business processes through technology.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
2003

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