C

Coinbase

Runs a crypto exchange and stores digital assets

Senior Associate - Futures Commission Merchant

Business OperationsConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Five or more years of experience in financial services or fintech operations, including FCM, broker-dealer, or listed derivatives experience emphasizing trade operations, margin, or exception management.
  • Demonstrated analytical problem-solving in exception-based operations, with strong prioritization and escalation judgment.
  • Product launch and operational readiness experience, including requirements gathering, UAT execution, playbook development, and go-live support.
  • Experience partnering cross-functionally with Product, Engineering, Risk, and Compliance teams in fast-moving environments.
  • Working knowledge of listed derivatives characteristics and interest in blockchain or cryptocurrency markets.
  • Responsible use of generative AI, maintaining human oversight to deliver business-ready outputs and measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

  • Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes.
  • Lead operational readiness for new product launches, including UAT and test-case design, playbooks, cutover plans, and post-launch stabilization.
  • Partner with Product, Risk, Compliance, Accounting, and Engineering to design scalable processes, controls, and reporting that meet regulatory expectations.
  • Establish monitoring and exception-reporting frameworks, including SLAs, KPIs, and dashboards, and run incident triage with clear escalation paths.
  • Drive root-cause analysis and post-mortems, translating lessons into product and process improvements.
  • Identify and implement automation and tooling to reduce operational friction and manual work.

About the Company

Coinbase

Runs a crypto exchange and stores digital assets

Coinbase runs a cryptocurrency exchange for individuals and institutions, alongside financial apps for trading stocks and other assets where available. Its consumer app brings buying, selling and account management together, while Coinbase Prime combines trading, custody and financing for institutional clients. Developers use its software interfaces to build wallets and payment services into their own applications, and customers link traditional bank accounts to move money into or out of crypto. Coinbase earns transaction fees and charges for subscriptions and services such as custody. It was founded in 2012 and is a US company without a physical headquarters.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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