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AAA Club Alliance

Automotive membership and travel services

Driver Education Instructor

Corporate & Technical TrainingPosted on Nov 5
Part-timeWest Hartford, CT, USA$18.82 - $26.48 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of experience and demonstrated success in customer service, training, teaching, or coaching is required.
  • Applicants must reside in the West Hartford, Connecticut area.
  • A valid, current driver’s license issued in the state of residence is required, along with ten years of licensed driving and the ability to pass a driving record check.
  • Applicants must maintain an excellent driving record, with no listed driving infractions or occurrences reported within the last three years.
  • Applicants must pass initial pre-employment screenings and medical screenings required for state certification, and pass ongoing employment screenings after hire.
  • Applicants must demonstrate effective teaching techniques and the ability to work independently with little or no supervision and in a team environment.
  • Applicants must be able to appropriately handle high-stress situations.
  • Excellent written and oral presentation skills are required.
  • Applicants must be able to communicate effectively with people of all ages in group and one-on-one settings.
  • Applicants must be able to work evenings and weekends and adjust their schedule to meet seasonal demands.
  • Required certifications must be maintained, and required training must be completed within the specified timeframe.

Responsibilities

  • Deliver practical in-car training to teens and adults, where applicable.
  • Conduct in-car driving skills assessments, where applicable.
  • Engage students in learning and provide constructive feedback on their progress.
  • Provide professional and courteous service to customers, students, and associates.
  • Follow AAA Club Alliance and Driver Education policies, procedures, and applicable state regulations.
  • Maintain accurate student records related to attendance, instruction, and program status.
  • Manage the schedule and student driver caseload effectively.
  • Submit reports and other required documents in a timely manner.
  • Participate in team meetings and training and development opportunities.
  • Stay informed about traffic safety and automotive news, and identify and report high-impact items and trends.
  • Promote AAA Driver Education in assigned areas to influence student enrollments, and represent AAA at schools and community events.
  • Keep the direct supervisor informed of critical job matters and share success stories.
  • Immediately report incidents requiring manager oversight, including misconduct, dissatisfied students or customers, vehicle damage, and maintenance or repair needs.
  • Perform assigned administrative duties and assist a supervisor or manager with special assignments or projects as directed.
  • Stay current on corporate communications and meet corporate compliance requirements.

Desired Qualifications

  • Multilingual ability or American Sign Language proficiency is a plus.
  • Media and public speaking experience is a plus.

About the Company

AAA Club Alliance

Automotive membership and travel services

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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