Health Care Technician 2 - Home Life Support Assistant

Agency

Dept of Health and Human Services

Division

O'Berry Neuro-Medical Treatment Center

Job Classification Title

Health Care Technician II (S)

Position Number

Grade

MH02

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Home Life Support Assistant (HLSA) is a Certified Nursing Assistant I (CNA I) responsible for daily care coverage on C-Shift within an assigned Group Home. In addition to direct care, the HLSA assists the Floor Shift Nurse Supervisor (FSNS) with basic daily operations, supply management, and shift scheduling. The home serves older adults with complex medical conditions, neurocognitive disorders, intellectual deficits, and significant mobility needs.

Responsibilities Include:
• Resident Care & Coverage: Provide daily care coverage on C-Shift for older adults with complex medical, neurocognitive, and developmental needs, many of whom are non-ambulatory.
• Supply & Inventory Management: Order resident grooming supplies, bed linens, bath towels, and washcloths. Lead the procurement of resident clothing.
• Shift Coordination: Develop tentative monthly work schedules and suggest daily coverage adjustments to the FSNS during staff call-ins.
• Operations & Safety: Assist the FSNS with daily operational tasks and monitor the home to maintain strict safety and sanitation standards.

Knowledge Skills and Abilities/Management Preferences

Salary Grade: $32,444 - $48,665

A Sign-on Bonus of $2,500  may be offered to the successful applicant(s) of this posting, contingent on the 2025-2026 Budget Approval.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Ability to train and mentor adults in group and one-on-one settings
• Demonstrated skills in working directly with individuals with the population served, Alzheimer's disease, psychiatric illness, on-going healthcare needs, dementia, issues of aging, or other health related fields
• Ability to effectively convey information to family members, individuals, and treatment team, under general supervision, in verbal and written forms
• Ability to document clear and concise notes of client progress and behaviors
• Ability to work independently and as a member of a team

Management Preference:

• Experience providing direct care and person-centered support to residents with complex physical, intellectual, medical and behavioral needs.

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

We Are Currently Recruiting For One Home Life Support Assistant Position (#60049802).

Eligibility for Sign-on Bonus

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

About the O'Berry Neuro-Medical Treatment Center:

O’Berry Neuro-Medical Treatment Center is a specialized skilled nursing facility focused on maintaining the quality of life and dignity for adults with neurocognitive disorders, with coexisting complex medical and behavioral needs, whose level of support extends beyond what can be provided by family or in a community living setting.  Learn about us here.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to preemployment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Application Process

 Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM prior to the closing date.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veteran’s and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact Human Resources at 919-581-4045.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development diploma and one year of related work experience; or an equivalent combination of education and experience.

Special Condition for Continued Employment:

As required, listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation and be in good standing with the NC Health Care Personnel Registry. As applicable, listing as a Nurse Aide II by the North Carolina Board of Nursing. As applicable, North Carolina Emergency Medical Technician (EMT) certification.

Required Training:

Must successfully complete internal Staff Development training, including North Carolina Intervention (NCI), CPR, and Body Mechanics/Lifting.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Jasmine Monique Yelverton

Contact:

DHHS Workday Support Form