Maintenance Manager

Description

About Trinity Property Consultants

At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we’ve been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC’s Apartment Owner. We are building more than great places to live – we’re creating vibrant communities and meaningful careers. 

Compensation: $34 to $36 hourly, depending on experience, plus lease renewal bonuses.

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m., with participation in an on-call rotation.

The Opportunity

As a Maintenance Manager you will maintain the physical integrity of the property, deliver excellent service to residents, and support day-to-day operations. You’ll also play a key role in mentoring and supporting maintenance team members, helping build skills, promote safety, and strengthen overall team performance.

What You’ll Own

Facility Operations & Building Systems

• Oversee all major building systems.

• Own budgeting, scheduling, vendor management and projects.

• Perform troubleshooting, diagnostics, and repairs in areas including HVAC, electrical, plumbing, appliances, carpentry, etc.
• Organize, maintain, and utilize provided supplies in a cost-effective manner.

Resident Experience & Customer Service

• Demonstrate strong customer service orientation and professionalism.

• Support timely completion of work orders, emergencies, and unit turns.

• Perform on-call service requests and emergency calls as needed.?
• Help resolve escalated service concerns.

Team Support & Collaboration

• Manage, develop and mentor maintenance team members 
• Maintain workflow, train, and uphold team accountability.

Preventive Maintenance & Unit Quality

• Perform preventive maintenance tasks.

• Complete unit inspections as needed and maintain accurate, organized documentation.

• Support quality control across work orders, unit turns and building upkeep.
• Maintain inventory of basic personal tools to complete task requirements.

Safety & Compliance

• Ensure compliance with regulatory requirements.

• Oversee the physical upkeep of the property, making certain that all areas align with operational, safety, and compliance expectations.

• Monitor and uphold the quality of maintenance work, confirming that every task follows safety rules, regulatory guidelines, and company standards.
• Uphold company appearance standards to reinforce safety protocols and maintain resident confidence.

What You Bring

• Leadership & EQ: Strong communicator with emotional intelligence to lead, coach, and empower others.

• Technical Proficiency: Advanced skill and hands-on capability across multiple trades.

• Customer Focus: Committed to providing a high-quality, personalized experience to residents.
• Organizational & Operational Excellence: Highly organized with strong time management skills and the ability to prioritize tasks, maintain documentation, and support efficient daily operations.

Qualifications

• Experience: Minimum of 8 years of maintenance experience, preferably within the multifamily or hospitality industry. At least 2 years in a lead, senior technician, or supervisory-support role. Advanced level of general trade knowledge, including proficiency in multiple areas such as HVAC, electrical, plumbing, carpentry, appliance repair, and general building systems.

• Education/ Certifications: High school diploma or equivalent preferred. EPA Universal and CPO required.
• Tech Proficiency: Intermediate computer skills required.

Requirements

Attendance & Travel

This position will require availability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected.

Physical Demands

This position necessitates regular periods of sitting, standing, walking, as well as use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is also necessary. The role may require lifting up to 50 pounds independently. The ability to respond promptly to both visual and auditory alarms is essential. Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.

We Take Care of You

• Medical, Dental & Vision: Highlights include company-paid individual PPO-HSA plan (with $1,200 annual employer contribution); HMO options for California residents. Dental and vision premiums are fully covered for employees; coverage for dependents is available at an additional cost.

• Retirement Plans (401K): The company matches the employee's contribution up to 2% of salary.

• Life & Disability Insurance: We provide up to $25,000 in life insurance and AD&D, short and long-term disability when enrolled in a medical plan.

• Time Off: 11 paid holidays, 2-4 weeks of vacation (based on tenure), and paid sick time.

• Referral Bonuses: $1,000 referral bonuses for eligible hires.

• Volunteer Time Off: Up to 16 hours annually (8 for personal volunteer activities, 8 for company-sponsored events).
• Perks: Professional development, tuition reimbursement, employee discounts, and more.

Our Commitment to Belonging

Trinity Property Consultants is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability or other protected classes.

Ready to Join Us?

Explore what it’s like to grow your career with a company that values people as much as performance.  Learn more and apply today!

Note: This job description reflects the core responsibilities of the Maintenance Manager role at Trinity Property Consultants. Duties may evolve based on business needs and company discretion.