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Teleperformance Spain

Runs multilingual customer support and sales services

Lead Prospector - Google Ads Products

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€18k - €24k

About the Job

Requirements

  • C2-level Italian and B2-level English proficiency.
  • At least 14 months of experience in digital advertising or market research.
  • A bachelor's degree in Marketing, Business, or a related field.
  • Ability to use spreadsheets to organize information, perform calculations, and create visual summaries.
  • Familiarity with identifying business trends and understanding customer needs in small-business contexts.
  • Attention to detail and ability to check work for accuracy.
  • Experience using CRM systems to input and update customer data, comfort navigating new features, and basic hands-on CRM experience with an understanding of their role in customer management.
  • Ability to keep tasks organized and meet deadlines with structured guidance.
  • Ability to manage multiple tasks when priorities are clearly defined.
  • Ability to work independently on well-defined tasks and ask for help when needed.
  • Experience exploring AI tools or features and learning to apply them in daily work.
  • Initiative in familiar situations and a constructive attitude.
  • Ability to understand basic business goals and how the role contributes to broader objectives.
  • Ability to identify strong leads using clear guidelines and support.
  • Logical thinking and judgment to prioritize contacts and support sales efforts.
  • Understanding of Italian business culture and regional differences to tailor sales strategies.
  • Familiarity with key sectors of the Italian economy, business opportunities, and industry-specific needs.
  • Basic knowledge of Italian business regulations and data privacy laws.

Responsibilities

  • Prospect high-quality, policy-compliant leads for internal New Business Sales teams.
  • Assess company potential using provided guidelines and online tools.
  • Conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.
  • Monitor industry news and trends to support timely prospecting.
  • Understand market seasonality and collaborate with sales programs to plan lead-sourcing areas according to sales-team needs.
  • Deliver a set of leads based on the agreed quarterly target.
  • Provide weekly reporting and analysis of work in a presentable format.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Exchange information, ideas, and messages through various channels and mediums.
  • Understand and manage one's own emotions and those of others to foster positive relationships and improve the impact of actions.
  • Consider and appreciate diverse perspectives and ideas to foster collaboration.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical, effective solutions.
  • Demonstrate an innovative, creative, proactive mindset, willingness to take risks, and ability to identify opportunities.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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