Designer/Sales Specialist In-Store

Overview

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store.  This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service. A passion for ensuring that customers have the best experience is required. This is a customer facing role with 100% of your time engaging customers selling general merchandise, Introducing Elfa and designing spaces.

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

Responsibilities

• Collaborates and works with customers to design customized plans in a clear and professional manner
• Drives all the services available with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty
• Focuses on closing sales efficiently, to build repeat and referral business with customers
• Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
• Leads the sales floor and performs other tasks or duties in partnership with Managers
• Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees
• Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store
• As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals
• Proficiently and consistently uses company tools and email

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

• Rewarding pay to recognize the value you bring to the team. 
• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Qualifications

• College degree preferred
• 2-5 years sales and clientele experience preferred
• Design experience and spatial intelligence
• Excellent communication and follow-up skills
• Maintains professional appearance and wears required dress code when representing The Container Store
• Knowledge and passion for following trends in the custom closets and retail industry
• Strong computer skills
• Ability to work in a constant state of alertness and a safe manner
• Hours given are based off performance in role
• Must be available weekends and 2 evenings
• Availability needed during Thanksgiving and holiday week to be available during our peak season
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
• Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Possesses focused attention to detail while working quickly and accurately under pressure
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the

Americans with Disabilities Act. 

Stores Physical Requirements 

State Specific Notices