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University of Arkansas for Medical Sciences

Comprehensive healthcare provider delivering specialist services

Associate Program Manager - IMSL/CVSL Admin

Business OperationsPosted on Nov 10
Full-timeLittle Rock, AR, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree plus two years of progressively responsible experience in healthcare operations, program administration, project management, or a related field, or a high school diploma/GED plus eight years of related experience.

Responsibilities

  • Manage operational programs impacting multiple divisions and clinic locations.
  • Exercise independent judgment, develop operational standards, evaluate performance metrics, lead cross-functional initiatives, and support strategic planning across the service lines.
  • Administer service-line operational programs and initiatives.
  • Develop goals, metrics, implementation plans, and sustainability strategies.
  • Partner with physicians, administrators, and clinic leaders to improve performance.
  • Serve as an operational subject matter expert.
  • Lead patient access and scheduling optimization initiatives.
  • Oversee Epic and QGenda scheduling standards and governance.
  • Evaluate provider utilization and clinic capacity.
  • Develop dashboards, scorecards, and operational analytics.
  • Lead process improvement and performance enhancement projects.
  • Provide recommendations to leadership based on data analysis.
  • Coordinate operational onboarding and implementation activities.
  • Develop standard operating procedures and workflow documentation.
  • Lead multidisciplinary workgroups and committees.
  • Build collaborative relationships across the health system.
  • Perform other duties as assigned.

Desired Qualifications

  • PMP certification.
  • Experience at an academic medical center.
  • Expertise with Epic Cadence.
  • Advanced QGenda administration skills.
  • Lean, Six Sigma, or PMP training.
  • Experience leading operational improvement initiatives.

About the Company

University of Arkansas for Medical Sciences

Comprehensive healthcare provider delivering specialist services

UAMS Health is a comprehensive medical provider in Arkansas that offers a wide range of specialty clinics and services, including women’s health, cancer treatment, orthopaedics, stroke care, and trauma. It delivers care through clinics and procedures performed by world-renowned clinicians, using the latest medical treatments and procedures. The model centers on patient- and family-centered care, supported by the University of Arkansas for Medical Sciences’ academic and clinical resources. Services come from consultations, surgeries, and specialized procedures, with additional work in community outreach and health education. The goal is to improve the health and well-being of people in Arkansas by providing high-quality, expert medical care and education.

Company size
Not listed
Company stage
Grant
Total funding
$2.3M
Headquarters
Little Rock, AR
Founded
1879

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