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KONE

Manufactures and maintains elevators, escalators, doors

General Manager - Service and Solutions

Business & StrategyPosted on Nov 13
Full-time

About the Job

Requirements

  • Progressive and successful leadership experience with relevant service expertise in a consultative selling environment.
  • Experience leading a union-represented workforce.
  • A bachelor's degree in construction management or engineering, or 7+ years of experience in a related industry in lieu of a bachelor's degree.

Responsibilities

  • Drive the service business operations for the territory in collaboration with customers and colleagues.
  • Promote a positive culture focused on achieving safety and quality goals, customer satisfaction, and profitable business results.
  • Execute and own an annual business plan and work with a budget.
  • Manage, coach, reinforce, and develop the team.
  • Promote a safety culture in the branch.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1910

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