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Battersea Academy for Skills & Employment

Front of House Team Member - Hybrid Bartender & Server

Full-Time
£14 - £18.50/hr
Junior
London, UK
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • At least 1 year of previous hospitality experience, including experience in both waiting tables and bartending.
  • Experience and competence in full table service, including accurately taking orders, serving food and drinks, clearing and resetting tables, and looking after guests throughout their meal.
  • Provide warm, attentive, and professional customer service, proactively recognising and responding to guests’ needs.
  • Develop a thorough knowledge of food and drinks menus, including allergens, to accurately advise guests.
  • Quickly become proficient in digital table-management and point-of-sale systems.
  • Communicate and work effectively with awareness of service flow and coordination between the floor, bar, and kitchen.
  • Prioritise tasks, work efficiently, and remain calm in a fast-paced environment.
  • Have experience making mixed drinks and cocktails; the employer will teach its Japanese-inspired recipes and standards.
  • Have good knowledge of bar setup and closing procedures, stock rotation, cleaning, and bar maintenance.
  • Follow service procedures, protocols, and drink recipes closely and consistently.
  • Respond positively to feedback and improve.
  • Maintain attention to detail and high standards of service, drink presentation, cleanliness, and hygiene.
  • Work flexibly across bar, floor, and bar-support roles according to service needs.
  • Have English proficiency and authorisation to work in the United Kingdom.
Responsibilities
  • Provide warm, friendly, and attentive service to every guest.
  • Take accurate food and drink orders, advise guests on ingredients, flavour profiles, and allergens, and communicate special requests clearly.
  • Serve food and drinks accurately and efficiently and attend to guests throughout their meal.
  • Clear, clean, and reset tables promptly and thoroughly.
  • Use digital point-of-sale and reservation/table-management systems to manage orders, payments, and table assignments.
  • Complete opening, closing, cleaning, and restocking duties across guest and service areas.
  • Prepare and serve original cocktails and mocktails, speciality teas and coffees, wine and sake, beers, and soft drinks to a consistently high standard.
  • Prepare garnishes, fresh juices, and other ingredients for drinks service.
  • Set up and close the bar correctly.
  • Keep the bar clean, organised, and fully stocked throughout service.
  • Wash and polish glassware and bar equipment.
  • Monitor and rotate stock, help minimise waste, and carry out routine bar maintenance and deep cleaning.
  • Move flexibly between bar and floor duties and support colleagues wherever needed.
  • Communicate effectively with the kitchen, bar, and wider front-of-house team to maintain smooth service.
  • Work efficiently during busy services while maintaining quality and attention to detail.
  • Follow food hygiene, health and safety, licensing, allergen, and responsible alcohol service procedures.
Desired Qualifications
  • An interest in Japanese food, drinks, or hospitality.

About the company

B

Battersea Academy for Skills & Employment

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