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Pennsylvania State University

Land-grant university in University Park, PA

Director, Portfolio Development & Innovation - Smeal College of Business

Business OperationsConfirmed live in the last 24 hours
Full-timeUniversity Park, State College, PA, USA$91.5k - $137.3kHybrid

About the Job

Requirements

  • A master's degree in business, education, organizational development, learning and development, or a related field.
  • At least 10 years of relevant experience in professional or executive education, corporate learning, talent or leadership development, consulting, client services, or another program-based environment.
  • At least 3 years of full-time supervisory experience.
  • Demonstrated business acumen.
  • Experience consulting with senior leaders to assess professional development needs, identify opportunities, and develop strategic solutions.
  • Stakeholder management, communication, and change leadership skills.
  • Executive presence and ability to communicate effectively with clients at all levels, faculty, and colleagues.
  • Strong presentation, facilitation, organization, and follow-through.
  • A valid driver's license and successful completion of a motor vehicle records check are required because operating a motor vehicle is part of the job duties.
  • Applicants must be authorized to work in the United States.

Responsibilities

  • Work with the Managing Director to develop plans that translate strategic priorities into actionable plans, milestones, and review cycles supporting disciplined execution and portfolio performance.
  • Establish and maintain portfolio-level quality and performance standards that strengthen learner outcomes, program relevance, and competitive positioning.
  • Monitor portfolio performance and market information to identify opportunities to improve, expand, reposition, or discontinue programs, working with portfolio leaders to inform decisions.
  • Partner with marketing to align portfolio priorities, positioning, messaging, and campaigns with program and business objectives.
  • Develop and maintain dashboards and reporting that provide visibility into strategic progress, portfolio performance, and areas requiring attention.
  • Supervise assigned team members, providing clear priorities, guidance, and accountability in support of departmental goals.
  • Identify and advance technology-enabled improvements that strengthen operational efficiency, learner experience, and business performance.
  • Coordinate the effective use of key business platforms, including learning management systems, customer relationship management systems, and data and analytics systems, working with internal partners and vendors as appropriate.
  • Advance practical uses of artificial intelligence that improve productivity, personalization, decision-making, and business processes while supporting responsible use.
  • Support strong data practices that improve data quality, reporting, and data-informed decision-making.
  • Partner with portfolio leaders to translate market and performance insights into program improvements and portfolio recommendations.
  • Serve as Program Director for select open-enrollment and custom programs, coordinating program planning and delivery while ensuring a high-quality learner and client experience.
  • Monitor program quality and participant feedback and work with faculty and internal partners to identify and implement improvements.
  • Participate in client conversations to understand business and capability needs and help shape custom learning solutions in partnership with business development and program teams.
  • Coordinate across operations, faculty, marketing, technology, and University partners to support seamless program planning and execution.
  • Manage select custom client relationships, monitoring program delivery, client satisfaction, and evolving needs to support strong, long-term partnerships.
  • Support live programs on an event-driven schedule, including early mornings, evenings, and occasional weekends during select program weeks; on-site presence is required for in-person deliveries.
  • Travel regionally and nationally for offsite programs.

Desired Qualifications

  • Experience with custom learning, executive education, leadership development, or cohort-based professional development.
  • Familiarity with program evaluation, portfolio management, customer relationship management systems or learning platforms, and practical uses of artificial intelligence.

About the Company

Pennsylvania State University

Land-grant university in University Park, PA

Pennsylvania State University is a multi-campus, land-grant public research university whose mission spans undergraduate and graduate education, research, and public service.

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