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Ozow

Digital payment platform for businesses

Content Strategist

Copywriting & Creative WritingConfirmed live in the last 24 hours
Full-timeCape Town, South AfricaNo salary listed

About the Job

Requirements

  • A relevant marketing, communications, or journalism qualification.
  • A demonstrable portfolio of written content across multiple formats, including long-form content.
  • Evidence of technical or product depth in writing, beyond brand or lifestyle content.
  • Experience writing for a considered, knowledgeable, or business audience.
  • Experience developing briefs for design, animation, or video production.
  • At least 2 years of hands-on social media channel management experience, including publishing, reporting, and community management.
  • B2B content experience or clear evidence of ability to work well in a B2B context.
  • A background in payments, fintech, SaaS, technology, or another complex-product sector.
  • At least 3 years of formal technical writing experience or a technical writing background.
  • Experience writing briefs for design, other content writers, and video production.
  • Experience writing case studies and thought leadership content.
  • Familiarity with work management tools for brief intake and delivery tracking.
  • Experience working alongside an internal studio or design function.
  • Ability to use AI tools thoughtfully in research, drafting, and repurposing while maintaining accuracy and voice.
  • Ability to identify and automate repetitive steps in content production, publishing, and reporting.
  • Ability to use available performance data, including lead volume, conversion, transaction rates, and revenue, to inform content decisions.
  • Ability to initiate and maintain effective relationships across internal and external networks.
  • Ability to exercise sound judgment and make decisions under uncertainty.

Responsibilities

  • Write long-form pieces, white papers, case studies, web copy, social content, and supporting collateral.
  • Produce content to a standard that can be interrogated and built on rather than rewritten.
  • Adapt a content idea across multiple formats and channels while preserving its substance.
  • Research topics and develop an understanding of the payments product and broader industry to inform content.
  • Contribute to the content strategy owned by the Marketing Manager.
  • Interpret strategic briefs and determine how to execute them across channels.
  • Work with the Marketing Manager to refine the content approach.
  • Turn strategic briefs into actionable design, animation, and video briefs.
  • Manage delivery through the internal studio and external production partners, keeping production moving to deadlines amid continuous content demand.
  • Own publishing and scheduling across the company's owned social channels.
  • Manage the social community and respond to engagement in the brand voice.
  • Report on channel performance and adjust the approach accordingly.
  • Report on content and channel performance against campaign and funnel metrics.
  • Use performance data to determine future content and apply what the data shows.
  • Use work management tools for brief intake, delivery tracking, and production visibility.
  • Keep content processes, brand voice guidance, and documentation current and usable.
  • Support adoption of new systems and tools within the marketing function.
  • Stay informed about content and marketing technology and bring useful ideas to the team.

Desired Qualifications

  • Case study and thought leadership writing experience specifically.
  • Experience working alongside an internal studio or design function.

About the Company

Ozow

Digital payment platform for businesses

Ozow provides a digital payments platform in South Africa that lets businesses accept payments, issue refunds, and make payouts. It supports contactless, cashless, and cardless bank-to-bank payments through options like QR codes, eCommerce, e-billing, payment links, and in-store methods, enabling customers to pay using their smartphones without cards. The system works by processing bank-to-bank transfers initiated from merchants’ channels, with strong security aligned to international standards to protect data. Compared with competitors, Ozow focuses on a broad mix of payment methods tailored to the South African market, a strong emphasis on security, and a seamless bank-to-bank experience that can be used by both small and large businesses. Its goal is to help millions of South Africans pay digitally and to grow merchant adoption and transaction volume by charging a small fee per transaction.

Company size
51-200
Company stage
Series B
Total funding
$49.4M
Headquarters
Cape Town, South Africa
Founded
2013

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