As A Senior Product Manager For Care Team Experience, You Will…

• Define the product vision, strategy, roadmap, and prioritization for both existing and yet-to-be-developed products and features.
• Work closely with design, engineering, data science, clinicians and other cross-functional partners to prioritize features and ship products across the full product lifecycle from idea, research, design, specification, metrics definition, development, launch and beyond.
• Understand and analyze user/customer needs deeply using both quantitative and qualitative tactics
• Understand how our care and clinical teams support our members and develop tooling, workflows, and processes to allow them to deliver care more effectively and efficiently.
• Partner with go-to-market teams to design and prioritize solutions that simultaneously address member problems, increase healthcare access, and reduce costs for members and customers. 
• Create and implement measures to help quantify and optimize the impact on members and customers. Use these measures to help the team prioritize their work.
• Develop expertise in how the healthcare system works and become an authority both internally and to customers for how to tackle key problems members face
• Collaborate with other product managers to deliver cohesive, robust experiences. 
• Transform the way that millions of people experience healthcare

You Might Be A Good Fit If...

• You have 5+ years of experience as a Product Manager, with a strong track record of delivering high-impact software products throughout the lifecycle. 
• You have strong intuition about user experience and what makes a product experience great.
• You have a clear point of view on the most important problems to solve for your users, and you ensure your team has the necessary resources to execute on those priorities.
• You have a track record of unpacking complex, ambiguous problems and shipping simple and user-friendly solutions.
• You have deep empathy for users, and keep the patient and their needs at the center of the product.
• You understand how to influence and drive alignment with cross-functional stakeholders with competing interests.
• You have strong analytical skills and experience defining and measuring product metrics, and experience with designing and running A/B tests when rolling out features.
• You possess excellent written, verbal communication, and presentation skills.
• You are a polymath. You thrive in environments where you can draw on your diversity of experiences to quickly ramp up in a new domain and add value. 
• You have experience working on service-driven products – healthcare a plus! – where products must consider both consumer and internal users, and you understand the interplay of digital experiences with processes & people.